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Cognos Analytics 11.0.5 Interim Fix 1

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Abstract

This Interim Fix resolves an issue with the REST services in IBM Cognos Analytics 11.0.x.

Download Description

This Interim Fix resolves an issue with the REST services in IBM Cognos Analytics 11.0.x where one or more services fail to start correctly resulting in errors in the user interface and in the server log files. This is an issue in a multi sever distributed environment.
One of the possible errors is "Error 404: javax.servlet.ServletException: java.io.FileNotFoundException: SRVE0190E: File not found: /v1/base_modules/files".
There could also be other errors that may only be shown in the server log files.

Prerequisites

Review the system requirements for the product in the IBM Cognos Analytics 11.0 Installation and Configuration Guide. This document is available from the IBM Cognos Analytics 11.0 Knowledge Center.

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Installation Instructions

Follow the instructions in the Installation and Configuration Guide available in the Knowledge Center to install the product.

Download Package

It is recommended that you install the latest generally available interim fix.

On
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Document Information

Modified date:
15 June 2018

UID

swg24043081