IBM Support

IBM Tivoli Monitoring: Unix(R) OS Agent 6.3.0.5-TIV-ITM_UNIX-IF0001

Download


Abstract

This fix resolves the APARs and defects listed in the “Problems Fixed” section below.

Download Description

Copyright International Business Machines Corporation 2015.
All rights reserved.

Component: IBM(R) Tivoli(R) Monitoring: UNIX(R) OS Agent,
Version 6.3.0 Fix Pack 5

Component ID: 5724C040U

Interim Fix 0001 (6.3.0.5-TIV-ITM_UNIX-IF0001)

Date: July 6, 2015

Contents:

1.0 General description
2.0 Problems fixed
3.0 Architecture and prerequisites
4.0 Image directory contents
5.0 Installation instructions
6.0 Additional installation information
7.0 Known problems and workarounds
8.0 Additional product information
9.0 Copyright and trademark information
10.0 Notices


1.0 General description
=======================
This fix resolves the APARs and defects listed in the "Problems Fixed"
section below. This fix also includes the superseded fixes listed in
section 2.4.


2.0 Problems fixed
==================
The following problems are addressed by this fix.

2.1 APARs
---------
APAR: IV70848
Abstract: The Monitoring Agent for UNIX OS does not provide an option to stop unneeded data collections
Additional Information: The Monitoring Agent for UNIX OS is sometimes only installed to support remote
deploy of other agents, or to perform take actions or other infrastructural tasks. No operating system
resources actually need to be monitored, but still the agent consumes a lot of CPU and memory because
it anyway starts its subdaemons for gathering statistical metrics (stat_daemon, ifstat, kux_vmstat,
kuxdstat, nfs_stat, mount_stat and aixdp_daemon). In order for this APAR to be properly implemented in
your environment, a new environment variable has been added. See the "Install Actions" section of the
APAR conclusion for more details.

APAR: IV71746
Abstract: The nfs_stat daemon exits also if there are available, although partial, information to collect
in Solaris systems.
Additional Information: The nfs_stat daemon of the Monitoring Agent for UNIX OS terminates when the NFS
data are not available although the RPC data are available in Solaris systems.

APAR: IV69631
Abstract: User Name field not updated when agent restarted with different userid.
Additional Information: When Watchdog is monitoring a non-OS agent and that agent is restarted with a
different userid, the Watchdog workspace Agents' Runtime Status does not update the User Name for the
process. This works correctly on Windows.

APAR: IV69716
Abstract: AIX shared memory not released by the Monitoring Agent for UNIX OS.
Additional Information: Two segments in the AIX shared memory are not released by the Monitoring Agent
for UNIX OS when it stops. These segments are allocated during initialization of the SPMI interface by
the child process aixdp_daemon and not released at shutdown time. However they are reused when the agent
starts up again.

APAR: IV74060
Abstract: Monitoring Agent for UNIX OS is not able to monitor more than 4096 disks on AIX platform.
Additional Information: Monitoring Agent for UNIX OS is not able to monitor more than 4096 disks on the
AIX platform.

2.2 Defects
-----------
Defect: 215239
Abstract: Script execution duplicate rows for the standard output

2.3 Enhancements
----------------
None.

2.4 Superseded fixes
--------------------
None.

2.5 APARS and defects included from superseded fixes
----------------------------------------------------
None.


3.0 Architecture and prerequisites
==================================
This fix is supported on all operating systems listed in the
IBM Tivoli Monitoring: UNIX OS Agent User's Guide, version 6.3.0, Fix Pack 5.

Please refer to the IBM Software Product Compatability Reports (SPCR)
for the latest operating system certification information:
http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html


3.1 Prerequisites for this fix
------------------------------
- IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 5.


4.0 Image directory contents
============================
This fix image contains the following files:

- 6.3.0.5-TIV-ITM_UNIX-IF0001.README - This README file
- 6.3.0.5-TIV-ITM_UNIX-IF0001.tar - Fix archive .tar format
- 6.3.0.5-TIV-ITM_UNIX-IF0001.zip - Fix archive .zip format

NOTE: The .tar and .zip files are identical in content. Use the .tar
file if you are working in a UNIX(R) environment; use the .zip file if
you are working in a Microsoft Windows(R) environment.

The fix archive file contains the following :
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_aix523_tema_if0001.tar - UNIX Agent binaries for AIX 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_aix526_tema_if0001.tar - UNIX Agent binaries for AIX 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_hp11_tema_if0001.tar - UNIX Agent binaries for HP-UX 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_hp116_tema_if0001.tar - UNIX Agent binaries for HP-UX 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_hpi116_tema_if0001.tar - UNIX Agent binaries for HP-UX Itanium.
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_sol283_tema_if0001.tar - UNIX Agent binaries for Solaris 8 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_sol286_tema_if0001.tar - UNIX Agent binaries for Solaris 8 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_sol293_tema_if0001.tar - UNIX Agent binaries for Solaris 9/10 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_sol296_tema_if0001.tar - UNIX Agent binaries for Solaris 9/10 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kux_sol606_tema_if0001.tar - UNIX Agent binaries for Solaris 10 Opteron 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxaix523.dsc - Descriptor file for AIX 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxaix526.dsc - Descriptor file for AIX 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxsol283.dsc - Descriptor file for Solaris 8 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxsol286.dsc - Descriptor file for Solaris 8 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxsol293.dsc - Descriptor file for Solaris 9/10 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxsol296.dsc - Descriptor file for Solaris 9/10 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxsol606.dsc - Descriptor file for Solaris 10 Opteron 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxhp11.dsc - Descriptor file for HP-UX 32-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxhp116.dsc - Descriptor file for HP-UX 64-bit
- 6.3.0.5-TIV-ITM_UNIX-IF0001/kuxhpi116.dsc - Descriptor file for HP-UX Itanium

Each tar or cab file has updates to the IBM Tivoli Enterprise Monitoring
Server component for a specific platform. The platform that each file
applies to is included in its name.

5.0 Installation instructions
=============================
This fix can only be installed over an existing installation. Use
the following steps to install this fix.

5.1 Before installing the fix
-----------------------------
- The prerequisites listed under section 3.1 entitled 'Prerequisites
for this fix' must be installed before this fix can be installed.

- For the purpose of this README, the symbol <CANDLEHOME> is the
IBM Tivoli Monitoring installation directory. The default value
for CANDLEHOME is '/opt/IBM/ITM' on UNIX systems and 'C:\IBM\ITM'
on Windows systems.

Before installing this fix on UNIX systems, set the environment
variable CANDLEHOME to the IBM Tivoli Monitoring installation
directory.

For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME

- Since there is no uninstall utility for this fix, we suggest you
perform a backup of your environment before installing this fix.

- It is recommended to verify the "cinfo" commands are operating
correctly on the system prior to installing the patch. See
section "7.0 Known problems and workarounds" for the workaround
for the problem titled "Remote deploy of the patch fails"

5.2 Local agent update
----------------------
1. Transfer the appropriate archive file
(e.g. 6.3.0.5-TIV-ITM_UNIX-IF0001.tar) to a temporary directory
on the system that contains the agent code to be updated.
For the purpose of this README, the symbol <TEMP> represents
the fully qualified path to this directory.

2. Expand the archive file using the "tar" command on UNIX systems
or an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. Use the itmpatch command to install the fix for that agent platform.
For more information on the itmpatch command, see section 6.2

For example:
On a UNIX system, if the fix was expanded to
<TEMP>/6.3.0.5-TIV-ITM_UNIX-IF0001, the install command would be:

> itmpatch -h <CANDLEHOME>
-i <TEMP>/6.3.0.5-TIV-ITM_UNIX-IF0001/kux_xxxxxx_tema_if0001.tar

where:
- xxxxxx corresponds to the value in the first column returned
by the ./cinfo -i command.

In the following example, the file would be kux_aix523_tema_if0001.tar
> ./cinfo -i
ux Monitoring Agent for Unix OS
aix523 Version: 06.30.05.00


5.3 Remote agent update
------------------------
1. Transfer the appropriate archive file
(e.g. 6.3.0.5-TIV-ITM_UNIX-IF0001.tar or .zip) to a temporary directory
on the IBM Tivoli Enterprise Monitoring Server system. For the
purpose of this README, the symbol <TEMP> represents the fully
qualified path to this directory. Note: On Windows, this includes
the drive letter.

2. Expand the archive file using the "tar" command on UNIX systems or
an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. To add the agent fix bundles into the remote deploy depot, use
the tacmd addBundles command found in $CANDLEHOME/bin on UNIX
systems or in %CANDLE_HOME%\bin on Windows systems. For more
information on the tacmd addBundles command, see the IBM Tivoli
Monitoring Command Reference Guide.

For example:
On UNIX systems,
if the fix was expanded to <TEMP>/6.3.0.5-TIV-ITM_UNIX-IF0001
> $CANDLEHOME/bin/tacmd addBundles -n -i <TEMP>/6.3.0.5-TIV-ITM_UNIX-IF0001

On a Windows system,
if the fix was expanded to <TEMP>\6.3.0.5-TIV-ITM_UNIX-IF0001
> %CANDLEHOME%\bin\tacmd addBundles -n -i <TEMP>\6.3.0.5-TIV-ITM_UNIX-IF0001

where:
-n indicates that prerequisite bundles are not automatically
added. The -n parameter must be used because the fix
directory does not contain any prerequisites that the fix
might require. Please see Section 3.1 for the prerequisites
for this fix.
-i is the directory that contains the deployment bundles to be
added to the depot.

4. To log in to the Tivoli Enterprise Monitoring server, and deploy
the fix to the appropriate nodes where the agent is running, use
the following "tacmd" commands. For more information on the tacmd
login and updateAgent commands, see the IBM Tivoli Command Reference Guide.

For example:
On UNIX systems:
> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>

> $CANDLEHOME/bin/tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
tacmd updateAgent command.

> $CANDLEHOME/bin/tacmd updateAgent -t ux
-n <Managed System Name>
-v 063005001

On a Windows system:
> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
tacmd updateAgent command.

> %CANDLEHOME%\bin\tacmd updateAgent -t ux
-n <Managed System Name>
-v 063005001

Note:
- The component (-t) for the "tacmd updateAgent" command is
specified as two characters ([xx]), not three characters ([kxx]).
- The node (-n) for the "tacmd updateAgent" command is the managed
system name of the operating system (OS) agent to be updated.
The target node for the "tacmd updateAgent" command is always
an OS agent.

5.4 Agent support update
------------------------
This fix (6.3.0.5-TIV-ITM_UNIX-IF0001) doesn't include changes to
the agent support files.

6.0 Additional installation information
=======================================
For additional troubleshooting installation information, see the
itmpatch.log in the patchlogs directory in <CANDLEHOME>.

6.1 Installation instructions for agent baroc file
--------------------------------------------------
There are no updates to the baroc files included in this fix or
any of the superseded fixes. No additional installation steps are
required.

6.2 Additional information on using itmpatch command
-----------------------------------------------------
The "itmpatch" command has the following syntax:

Usage: itmpatch -h <installation home> [OPTIONS]

itmpatch -h <installation home>
-t { <patch_file_directory> | <patch_file> }

itmpatch -h <installation home>
-i { <patch_file_directory> | <patch_file> }

where:
-h Specifies the IBM Tivoli Monitoring installation directory
-i Specifies the path to the directory or patch file to be installed
-t Generates a report of the actions to be taken by the patch


For example, on UNIX systems:
<CANDLEHOME> points to the IBM Tivoli Monitoring installation directory
<TEMP> points to the temporary directory where the fix is located.

- To preview the fix installation, use the "-t" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -t <TEMP>

- To install the fix, use the "-i" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -i <TEMP>

where:
<CANDLEHOME> is the fully qualified IBM Tivoli Monitoring
installation directory. On Windows, this must include the drive
letter.
<TEMP> represents the fully qualified directory specification, where
the fix is located. On Windows, this must include the drive letter.

6.3 Verifying the update
-------------------------
1. To verify the agent was updated correctly, use the tacmd command
to view the agent's current version after the agent is restarted.
You are required to login to a Tivoli Enterprise Monitoring
Server prior to viewing the agent version.

For example:
On UNIX systems, where $CANDLEHOME is the IBM Tivoli Monitoring
installation directory. The default location is '/opt/IBM/ITM'.

> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>
> $CANDLEHOME/bin/tacmd listSystems -t ux

On a Windows system, where %CANDLE_HOME% is the IBM Tivoli
Monitoring installation directory. The default location
is 'C:\ibm\itm'.

> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems -t ux

When the agent update is successful, the agent version should now be:
06.30.05.01

Note:
- The component (-t) for the tacmd listSystems command is specified
as two characters UX, not three characters KUX.


On UNIX or Linux systems:
-------------------------
To validate that all components have been installed, run the
following command:

./cinfo -i

*********** Mon Feb 11 03:01:21 EST 2010 ******************
User : root Group: system bin sys security cron audit lp
Host name : candleaix3 Installer Lvl:06.30.05.00
CandleHome: /data/rthan/fp1temsteps
***********************************************************
...Product inventory
.
.
.

ux Monitoring Agent for UNIX OS
aix523 Version: 06.30.05.01

.
.
.


7.0 Known problems and workarounds
==================================
None.


8.0 Additional product information
==================================
None.


9.0 Copyright and trademark information
==================================
A current list of IBM trademarks is available on the Web at "Copyright
and trademark information" at www.ibm.com/legal/copytrade.shtml.



10.0 Notices
=======
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION
"AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not
apply to you.

This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. IBM
may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.

Microsoft, Windows, and Windows Server are trademarks of Microsoft
Corporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates.

UNIX is a registered trademark of The Open Group in the United States
and other countries.

Linux is a registered trademark of Linus Torvalds in the United States,
other countries, or both.

Other company, product, or service names may be trademarks or service
marks of others.

Third-Party License Terms and Conditions, Notices and Information
-----------------------------------------------------------------
The license agreement for this product refers you to this file for
details concerning terms and conditions applicable to third party
software code included in this product, and for certain notices and
other information IBM must provide to you under its license to
certain software code. The relevant terms and conditions, notices and
other information are provided or referenced below. Please note that
any non-English version of the licenses below is unofficial and is
provided to you for your convenience only. The English version of the
licenses below, provided as part of the English version of this file,
is the official version.

Notwithstanding the terms and conditions of any other agreement you
may have with IBM or any of its related or affiliated entities
(collectively "IBM"), the third party software code identified below
are "Excluded Components" and are subject to the following terms and
conditions:

- the Excluded Components are provided on an "AS IS" basis
- IBM DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND
CONDITIONS WITH RESPECT TO THE EXCLUDED COMPONENTS, INCLUDING, BUT
NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OR INTERFERENCE
AND THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE
- IBM will not be liable to you or indemnify you for any claims
related to the Excluded Components
- IBM will not be liable for any direct, indirect, incidental,
special, exemplary, punitive or consequential damages with respect
to the Excluded Components.

Prerequisites

IBM Tivoli Monitoring: Unix(R) OS Agent 6.3.0.5

Installation Instructions

Please refer to the 6.3.0.5-TIV-ITM_UNIX-IF0001.README contained in the Description section above for general installation instructions.

Download Package

Fix Central

To download the files using Fix Central use the following link:

On
[{"DNLabel":"6.3.0.5-TIV-ITM_UNIX-IF0001","DNDate":"30 Jul 2015","DNLang":"English","DNSize":"210831360","DNPlat":{"label":"AIX","code":"PF002"},"DNURL":"http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm~Tivoli&product=ibm/Tivoli/IBM+Tivoli+Monitoring&platform=All&release=6.3.0.5&function=fixId&fixids=6.3.0.5-TIV-ITM_UNIX-IF0001","DNURL_FTP":" ","DDURL":null}]
[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITM Agent UNIX V6","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"}],"Version":"6.3.0.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Problems (APARS) fixed
IV70848 IV71746 IV69631 IV69716 IV74060

Document Information

Modified date:
27 July 2020

UID

swg24040403