IBM Cognos Controller 10.2.1 Fix Pack 1

Installation Instructions

To Install a Fix Pack on Microsoft® Windows®
1. Change to the directory where you have downloaded the fix pack.
2. Using your file compress and decompress utility, decompress the .tar.gz file. If you are using WinZip® , select the option "use folder names".
3. If you want to see the version of a component before you install it, unpack the tar file to disk, or read the table of contents of the tar file.
4. Stop Internet Information Services (IIS) Manager (the Default Web Site)
5. Shut down the IBM Cognos Controller Consolidation COM+ application through Component Services
6. Stop the following services through the Services Manager (if you do not stop them before the installation you will be prompted when installing):
- IBM Cognos
- IBM Cognos Controller Batch Service
- IBM Cognos Controller Consolidation
- IBM Cognos Controller Java Proxy
- IBM Cognos Controller User Manager
- IBM Cognos FAP Service
7. Back up the content store database.
8. If your IBM Cognos Controller environment is customized, back up the entire IBM Cognos Controller location.
9. Go to the location where you downloaded and extracted the files.
10. Go to the win64h directory and double-click the issetup.exe file.
11. Follow the directions in the installation wizard, installing in the same location as your existing IBM Cognos Controller server components.
The issetup program prompts you to allow the interim fix to create a backup copy in the installation folder before copying new files.
12. Open IBM Cognos Configuration, save the configuration, and then start the IBM Cognos service.
Start the following services:
- IBM Cognos Controller Batch Service
- IBM Cognos Controller Consolidation
- IBM Cognos Controller Java Proxy
- IBM Cognos Controller User Manager
- IBM Cognos FAP Service
13. If you have a distributed environment, repeat these steps for all remaining IBM Cognos Controller servers.
14. Start the Internet Information Services (IIS) Manager (the Default Web Site).
15. Start the components Services IBMCOGNOSCONTROLLER.

Notes:

When you apply the IBM Cognos Controller 10.2.1 FP1 update, the Cognos Controller COM+ application (IBM Cognos Controller Consolidation) may be recreated. After the update you must then specify the COM+ account information in Cognos Controller Configuration.