IBM Endpoint Manager for Remote Control Interim Fix 9.0.1-TIV-IEMRC901-IF0001

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Abstract

IBM Endpoint Manager for Remote Control 9.0.1 (9.0.1-TIV-IEMRC901-IF0001) Fixes related to APARs and other minor code updates.

Download Description

APARs fixed in IF0001

IV42701 SERVER HANGING - TRC.LOG FILLED WITH REPEATING CALLHOME ENTRIES FROM TARGETS REGARDLESS OF HEARTBEAT SETTING


Fixed an issue where network problems or misconfiguration that cause targets to change IP addresses very frequently, could result in degraded performance in the remote control server.




IV49954 EXPORTING A LONG RECORDING DOES NOT EXPORT CORRECTLY AND IT PLAYS BACK AT DOUBLE THE SPEED.



Fixed an issue with the exporting of long recordings. When you export a long recording, for example 15 minutes long, the recording does not export completely. When you play back the recording it plays back very quickly.





IV50413 LDAP CONFIGURATION UTILITY BROWSER FUNCTION NOT WORKING



Fixed an issue where the browse function is not visible and the help tooltips are visible but are non-functional, when you are using the LDAP configuration tool.




IV51774 JAVA WARNING MESSAGES AT TARGET



Fixed an issue where you must click through numerous Java prompts when you try to connect to targets. This issue appeared after the release of Oracle's Java 7 update 45.





IV52145 SECURITY APAR, MULTIPLE JAVA VULNERABILITIES IN IBM ENDPOINT MANAGER FOR REMOTE CONTROL



IBM Endpoint Manager for Remote Control 9.0.1 affected by security vulnerabilities in the Java Runtime Environment that is included in IBM Endpoint Manager for Remote Control.





IV52229 EXISTING PROPERTIES ARE NOT RETAINED WHEN YOU SELECT 'MIGRATE VALUES FROM EXISTING PROPERTIES FILES' IN THE SERVER INSTALLER.


Fixed an issue where existing property values are not being retained when you select Migrate values from existing properties files in the server installer. The issue occurred when the server component was being upgraded from Tivoli Endpoint Manager for Remote Control v8.2.1 to IBM Endpoint Manager for Remote Control v9.0.1. It also occurred when the server component was being upgraded from Tivoli Remote Control v5.1.2 to IBM Endpoint Manager for Remote Control v9.0.1




IV52611 LDAP ALTERNATE URL PROPERTY DOES NOT WORK CORRECTLY



Fixed an issue where configuring an alternate URL in the ldap.properties file, or using the configuration wizard causes an issue when trying to use the root context.




IV52677 MEMORY LEAK FOUND IN VARIOUS COMPONENTS



Fixed an issue where memory leaks were found in the IBM Endpoint so Manager for Remote Control target and broker components.




IV52934 INTERMITTENT CONNECTION ISSUE WHEN DISCONNECTING ALL PARTICIPANTS FROM A COLLABORATION SESSION THROUGH A BROKER



Fixed an issue where during a collaboration session through a broker when the master controller selects Disconnect All, not all participants are disconnected.




IV53348 UNABLE TO LOAD CONFIGURE TARGET SESSION ACCEPTANCE WINDOW USING INTERNET EXPLORER 10


Fixed an issue where the 'Configure target session acceptance dialog' window is not displayed when you are using Internet Explorer version 10.




IV53410 TRC SESSION FAILS WHEN USING TRC GATEWAY



Fixed an issue where a gateway, that makes two or more connections to the same endpoint for the same request, incorrectly tries to start a session between the two endpoint connections.




IV53964 SECURITY APAR, MULTIPLE OPENSSL VULNERABILITIES IN IBM ENDPOINT MANAGER FOR REMOTE CONTROL



Fixed an issue where IBM Endpoint Manager for Remote Control 9.0.x is affected by security vulnerabilities in the OpenSSL libraries that are included with IBM Endpoint Manager for Remote Control.




IV53753 FIPS VALUES ARE MISSING AFTER YOU RUN THE WINDOWS CLI INSTALLER



Fixed an issue where FIPS values are not set in the registry of a Windows target when you use the CLI installer to install the target software.


Installation Instructions

Prior to installation


Installing the fix pack after installing the GA Level (9.0.1.0035)

If you are installing the fix pack immediately after installing the GA Level (9.0.1.0035), log-on to the GA Level application after it has installed to ensure that the database initialisation has completed before applying the fix pack.

Backup your properties and recordings files

If you have the server component installed and running you should backup your existing property files before installing the fix pack and also backup any recordings files that you have.

Backup the following property files:-

common.properties
ldap.properties
trc.properties
controller.properties
log4j.properties

The properties files are found in the following directory

For Windows based systems:

[TRCInstallDir]\wlp\usr\servers\trcserver\apps\TRCAPP.ear\trc.war\WEB-INF\classes\


For UNIX based systems

[TRCInstallDir]/wlp/usr/servers/trcserver/apps/TRCAPP.ear/trc.war/WEB-INF/classes/

Where TRCInstallDir is the IBM Endpoint Manager for Remote Control server installation directory.


The video recordings folder is defined in the rc.recording.directory property in the trc.properties file.


in manual installations

Windows:
C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\rc_recordings


in automated installations

In Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver/rc_recordings


In Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver\rc_recordings



Backup any certificate files

Note: This section should only be carried out if you have previously manually installed a certificate. It also only applies to an automated server installation.

The certificates are stored by default in a keystore file key.jks in the following paths:

Windows

[TRCInstallDir]\wlp\usr\servers\trcserver\resources\security\key.jks


Linux

[TRCInstallDir]/wlp/usr/servers/trcserver/resources/security/key.jks



If the default keystore file location or keystore password, are changed, you must also back up the memory.xml file.

Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver\memory.xml

Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver/memory.xml



Installing

IBM Endpoint Manager for Remote Control 9.0.1 Windows Server Installation with a Websphere Application Server 8.5 Liberty Profile and Derby database.

  1. Unzip 9.0.1-TIV-IEMRC901-WIN-IF0001.zip and navigate to trc_server_setup.exe.
  2. Run trc_server_setup.exe.
  3. Follow the on screen instructions to install the fix pack.
  4. If more detailed information is required, refer to the IBM Endpoint Manager for Remote Control Installation Guide and the chapter that describes installing the server using the server installer


http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst_server_installer.html


IBM Endpoint Manager for Remote Control 9.0.1 LINUX Server Installation with a Websphere Application Server 8.5 Liberty Profile and Derby database.
  1. Untar 9.0.1-TIV-IEMRC901-LINUX-IF0001.tar and navigate to trc_server_setup.bin.
  2. Run trc_server_setup.bin.
  3. Follow on the screen instructions to install the fix pack.
  4. If more detailed information is required, refer to the IBM Endpoint Manager for Remote Control Installation Guide and the chapter that describes installing the server using the server installer:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst_server_installer.html


Manual Installation

If you are using 9.0.1-TIV-IEMRC901-MULTI-IF0001.tar to perform a manual installation of this release, please note:-

A manual installation can only be performed on a system that has the previous release of IBM Endpoint Manager for Remote Control already installed.


IBM Endpoint Manager for Remote Control 9.0.1 Websphere Application Server (WAS), AIX, Linux, Solaris and Windows Server Installation

IMPORTANT
***********************************************************************************
Please back up your video recordings and customised properties files
***********************************************************************************

Untar 9.0.1-TIV-IEMRC901-MULTI-IF0001.tar and navigate to \Disk1\InstData\[platform]\VM where [platform] is relevant to your operating system:

For example: \Disk1\InstData\windows\VM

AIX : Run trc_additional_setup.bin
Linux : Run trc_additional_setup.bin
Solaris: Run trc_additional_setup.bin
Windows: Run trc_additional_setup.exe


AIX/Linux and Solaris

1. Run trc_additional_setup.bin.
2. Follow the instructions in the IBM Endpoint Manager for Remote Control Installation Guide in the chapter that describes how to extract the component installation files.
http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst-addiitional_install.html

The new war file will be saved to a place of your choice or the InstallAnywhere default location.
3. Use the WAS Administrative Console to update the war file.
4. Follow the steps in Performing necessary tasks after installation.

Windows

1. Run trc_additional_setup.exe.
2. Follow the instructions in the IBM Endpoint Manager for Remote Control Installation Guide in the chapter that describes how to extract the component installation files.

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst-addiitional_install.html

The new war file will be saved to a place of your choice or the InstallAnywhere default location.
3. Use the WAS Administrative Console to update the war file.
4. Follow the steps in 4.3 Performing necessary tasks after installation.


IBM Endpoint Manager console installation

You can use the IBM Endpoint Manager console to deploy the upgraded version of IBM Endpoint Manager for Remote Control. The Update node in the IBM Endpoint Manager for Remote Control navigation tree provides two sub-nodes which are operating system specific. These sub-nodes provide the latest levels of the target, controller, CLI, broker and gateway components. If you have an older version of the IBM Endpoint Manager for Remote Control components already installed in your environment you can use the Update node to upgrade these components to a newer version.
To upgrade the server component you can create a new server installation task using the IBM Endpoint Manager for Remote Control Server Installer Wizard.

See the IBM Endpoint Manager for Remote Control Console Users Guide in the IBM Endpoint Manager for Remote Control infocenter and the section that describes creating server installation tasks.

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_TEMUser_Guide/rcusrserverinstalltask.html


Performing necessary tasks after installation

Edit the properties files
After completing the update and confirming that 9.0.1.0103 is installed, edit the new trc.properties and ldap.properties files and update them with the values in your saved files.

Restore your other saved properties files and video recordings.


Target requirements

Detailed Hardware and Software requirements can be found at:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinsttgtreqs.html


Admin id for manual AIX install

For a manual installation of the IBM Endpoint Manager for
Remote Control Server on an AIX system, the default admin id
and password are case sensitive and should be typed as follows



id = Admin password = password



Restore certificate files

Note: This section should only be carried out if you have previously manually installed a certificate. It also only applies to an automated IBM Endpoint Manager for Remote Control server installation.

Restore the saved keystore file key.jks. If using the default keystore, it must be restored to:

Windows :

[TRCInstallDir]\wlp\usr\servers\trcserver\resources\security\key.jks


Linux:

[TRCInstallDir]/wlp/usr/servers/trcserver/resources/security/key.jks


If the password or the location of the keystore were changed, modify the file memory.xml and set the parameters of the element <keyStore> with the same values as the memory.xml file that was backed up as instructed previously.

The memory.xml file can be found at:

Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver

Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver

Download package


Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
9.0.1-TIV-IEMRC901-WIN-IF0001.zip 31 Jan 2014 English 589672283 FC
9.0.1-TIV-IEMRC901-LINUX-IF0001.tar 31 Jan 2014 English 415948800 FC
9.0.1-TIV-IEMRC901-MULTI-IF0001.tar 31 Jan 2014 English 728545280 FC
9.0.1-TIV-IEMRC901-IF0001-Readme.txt 31 Jan 2014 English 33461 FC

Problems (APARS) fixed
IV42701 IV49954 IV50413 IV51774 IV52145 IV52229 IV52611 IV52677 IV52934 IV53348 IV53410 IV53694 IV53753

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Document information


More support for:

Tivoli Endpoint Manager

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

4036518

Modified date:

2014-10-16

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