IBM Endpoint Manager for Remote Control Interim Fix 9.0.0-TIV-IEMRC900-IF0002

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Abstract

IBM Endpoint Manager for Remote Control 9.0.0 (9.0.0-TIV-IEMRC900-IF0002) Fixes related to APARs and other minor code updates.

Download Description

APARs fixed in IF0002

IV40036 COMMAND "/OPT/IBM/TRC/TARGET/WRC " DELETES "/ETC/IBMTRCT.CONF" FILE

Fixed an issue where running multiple CLI commands, wrc or wrcmdpcr, concurrently on the same Linux system can cause the ibmtrct.conf file to be corrupted or completely deleted.

IV41460 CONTROLLER FAILS TO CONNECT VIA GATEWAYS WITH IP ADDRESS LIST LONGER
THAN 256 CHARACTERS

Fixed an issue where a connection to a target or controller via a gateway fails. If the target or controller is reporting multiple IP addresses and the IP address list has more than 256 characters, the gateway cannot handle the connection request.


IV45578 SERVER UPGRADE LEAVES FILES IN THE OLD FOLDER

Fixed an issue where an upgrade of previous installations of the server component to version 9.0.0, when you are using the server installer, leaves a copy of the previous installation in a folder called old.


IV45580 ADDITIONAL SETUP FOR RCSERVER ALSO ADDS RCBROKER

Fixed an issue with the additional set up utility. When you chose to extract the server or controller installation files, the broker installation files are also extracted to the RCBroker directory.



IV45598 SECURITY APAR,MULTIPLE OPENSSL VULNERABILITIES IN IBM ENDPOINT MANAGER
FOR REMOTE CONTROL

IBM Endpoint Manager for Remote Control 9.0.0 affected by security vulnerabilities in the OpenSSL libraries that are included with IBM Endpoint Manager for Remote Control.



IV45601 SECURITY APAR, MULTIPLE JAVA VULNERABILITIES IN IBM ENDPOINT MANAGER
FOR REMOTE CONTROL

IBM Endpoint Manager for Remote Control 9.0.0 affected by security vulnerabilities in the Java Runtime Environment that is included in IBM Endpoint Manager for Remote Control.


IV45603 SECURITY APAR,MULTIPLE JAVA VULNERABILITIES IN CLIENT COMPONENTS

IBM Endpoint Manager for Remote Control 9.0.0 clients affected by multiple security vulnerabilities in IBM JRE.


IV45889 SERVER PLAYBACK OF RECORDING FAILS

Fixed an issue where in some environments, the recording player applet might fail to retrieve the recording from the server and displays an error when attempting to view a session recording. For example, when using Internet Explorer 9 and Firefox ESR 17 to access the RC server, although
this list is not comprehensive.

Installation Instructions

Prior to installation


Installing the fix pack after installing the GA Level (9.0.0.0036)

If you are installing the fix pack immediately after installing the GA Level (9.0.0.0036), logon to the GA Level application after it has installed to ensure that the database initialisation has completed before applying the fix pack.

Backup your properties and recordings files

If you have the server component installed and running you should backup your existing property files before installing the fix pack and also backup any recordings files that you have.

Backup the following property files:-

common.properties
ldap.properties
trc.properties
controller.properties
log4j.properties

The properties files are found in the following directory

For Windows based systems:

[TRCInstallDir]\wlp\usr\servers\trcserver\apps\TRCAPP.ear\trc.war\WEB-INF\classes\


For UNIX based systems

[TRCInstallDir]/wlp/usr/servers/trcserver/apps/TRCAPP.ear/trc.war/WEB-INF/classes/

Where TRCInstallDir is the IBM Endpoint Manager for Remote Control server installation directory.


The video recordings folder is defined in the rc.recording.directory property in the trc.properties file.


in manual installations

Windows:
C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\rc_recordings


in automated installations

In Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver/rc_recordings


In Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver\rc_recording



Backup any certificate files

Note: This section should only be carried out if you have previously manually installed a certificate. It also only applies to an automated server installation.

The certificates are stored by default in a keystore file key.jks in the following paths:

Windows

[TRCInstallDir]\wlp\usr\servers\trcserver\resources\security\key.jks


Linux

[TRCInstallDir]/wlp/usr/servers/trcserver/resources/security/key.jks



If the default keystore file location or keystore password, are changed, you must also back up the memory.xml file.

Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver\memory.xml

Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver/memory.xml



Installing

IBM Endpoint Manager for Remote Control 9.0.0 Windows Server Installation with a Websphere Application Server 8.5 Liberty Profile and Derby database.

  1. Unzip 9.0.0-TIV-IEMRC900-WIN-IF0002.zip and navigate to trc_server_setup.exe.
  2. Run trc_server_setup.exe.
  3. Follow the on screen instructions to install the fix pack.
  4. If more detailed information is required, refer to the IBM Endpoint Manager for Remote Control Installation Guide and the chapter that describes installing the server using the server installer


http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst_server_installer.html


IBM Endpoint Manager for Remote Control 9.0.0 LINUX Server Installation with a Websphere Application Server 8.5 Liberty Profile and Derby database.
  1. Untar 9.0.0-TIV-IEMRC900-LINUX-IF0002.tar and navigate to trc_server_setup.bin.
  2. Run trc_server_setup.bin.
  3. Follow on the screen instructions to install the fix pack.
  4. If more detailed information is required, refer to the IBM Endpoint Manager for Remote Control Installation Guide and the chapter that describes installing the server using the server installer:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst_server_installer.html


Manual Installation

If you are using 9.0.0-TIV-IEMRC900-MULTI-FP0002.tar to perform a manual installation of this release, please note:-

A manual installation can only be performed on a system that has the previous release of IBM Endpoint Manager for Remote Control already installed.


IBM Endpoint Manager for Remote Control 9.0.0 Websphere Application Server (WAS), AIX, Linux, Solaris and Windows Server Installation

IMPORTANT
***********************************************************************************
Please back up your video recordings and customised properties files
***********************************************************************************

Untar 9.0.0-TIV-IEMRC900-MULTI-IF0002.tar and navigate to \Disk1\InstData\[platform]\VM where [platform] is relevant to your operating system:

For example: \Disk1\InstData\windows\VM

AIX : Run trc_additional_setup.bin
Linux : Run trc_additional_setup.bin
Solaris: Run trc_additional_setup.bin
Windows: Run trc_additional_setup.exe


AIX/Linux and Solaris

1. Run trc_additional_setup.bin.
2. Follow the instructions in the IBM Endpoint Manager for Remote Control Installation Guide in the chapter that describes how to extract the component installation files.
http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst-addiitional_install.html

The new war file will be saved to a place of your choice or the InstallAnywhere default location.
3. Use the WAS Administrative Console to update the war file.
4. Follow the steps in Performing necessary tasks after installation.

Windows

1. Run trc_additional_setup.exe.
2. Follow the instructions in the IBM Endpoint Manager for Remote Control Installation Guide in the chapter that describes how to extract the component installation files.

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinst-addiitional_install.html

The new war file will be saved to a place of your choice or the InstallAnywhere default location.
3. Use the WAS Administrative Console to update the war file.
4. Follow the steps in 4.3 Performing necessary tasks after installation.


IBM Endpoint Manager console installation

You can use the IBM Endpoint Manager console to deploy the upgraded version of IBM Endpoint Manager for Remote Control. The Update node in the IBM Endpoint Manager for Remote Control navigation tree provides two sub-nodes which are operating system specific. These sub-nodes provide the latest levels of the target, controller, CLI, broker and gateway components. If you have an older version of the IBM Endpoint Manager for Remote Control components already installed in your environment you can use the Update node to upgrade these components to a newer version.
To upgrade the server component you can create a new server installation task using the IBM Endpoint Manager for Remote Control Server Installer Wizard.

See the IBM Endpoint Manager for Remote Control Console Users Guide in the IBM Endpoint Manager for Remote Control infocenter and the section that describes creating server installation tasks.

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_TEMUser_Guide/rcusrserverinstalltask.html


Performing necessary tasks after installation

Edit the properties files
After completing the update and confirming that 9.0.0.0205 is installed, edit the new trc.properties and ldap.properties files and update them with the values in your saved files.

Restore your other saved properties files and video recordings.


Target requirements

Detailed Hardware and Software requirements can be found at:

http://pic.dhe.ibm.com/infocenter/tivihelp/v26r1/topic/com.ibm.tem.doc_9.0/Remote_Control/RC_Install_Guide/rcinsttgtreqs.html


Admin id for manual AIX install

After a manual install of the IBM Endpoint Manager for Remote Control Server on an AIX system, the default admin id and password should be typed in camel case as follows

id = Admin password = password


Restore certificate files

Note: This section should only be carried out if you have previously manually installed a certificate. It also only applies to an automated IBM Endpoint Manager for Remote Control server installation.

Restore the saved keystore file key.jks. If using the default keystore, it must be restored to:

Windows :

[TRCInstallDir]\wlp\usr\servers\trcserver\resources\security\key.jks


Linux:

[TRCInstallDir]/wlp/usr/servers/trcserver/resources/security/key.jks


If the password or the location of the keystore were changed, modify the file memory.xml and set the parameters of the element <keyStore> with the same values as the memory.xml file that was backed up as instructed previously.

The memory.xml file can be found at:

Windows:
[TRCInstallDir]\wlp\usr\servers\trcserver

Linux:
[TRCInstallDir]/wlp/usr/servers/trcserver

Download package


Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
9.0.0-TIV-IEMRC900-WIN-IF0002.zip 24 Jul 2013 English 574310726 FC
9.0.0-TIV-IEMRC900-LINUX-IF0002.tar 24 Jul 2013 English 401868800 FC
9.0.0-TIV-IEMRC900-MULTI-IF0002.tar 24 Jul 2013 English 714659840 FC
9.0.0-TIV-IEMRC900-IF0002-Readme.txt 24 Jul 2013 English 29936 FC

Problems (APARS) fixed
IV40036, IV41460, IV45578, IV45580, IV45598, IV45601, IV45603, IV45889

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Document information


More support for:

Tivoli Endpoint Manager

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

4035320

Modified date:

2013-07-26

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