After installing Firefox 21, Time Series Dashboards display an error

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Abstract

This document describes how to download the patch to resolve the Time Series Dashboards display error after Firefox 21 is installed.

Download Description

After installing Firefox 21, Time Series Dashboards display an error:


    createTimeSeriesChart error: range.compareNode is not a function
This fix has been made available to resolve APAR IV42931.

Prerequisites

You must be running QRadar 7.1 MR1 or Higher to run this script

Installation Instructions

1) Download the firefox21_compareNode_fix.sh.gz file from FixCentral
2) Log into your QRadar console system as root (ssh)
3) Copy the patch file to the /tmp directory
4) Extract the script by typing:

    gunzip firefox21_compareNode_fix.sh.gz
5) Type chmod 755 firefox21_compareNode_fix.sh
6) Type ./firefox21_compareNode_fix.sh
7) Clear your Browser Cache and reload the QRadar UI. You should now see the dashboard items properly.

Download package


Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
firefox21_compareNode_fix 23 May 2013 English 318 FC

Problems (APARS) fixed
IV42931

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Document information


More support for:

IBM Security QRadar SIEM

Software version:

7.1

Operating system(s):

Linux

Reference #:

4035028

Modified date:

2013-06-12

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