IBM Tivoli Monitoring: HMC Base Agent 6.2.2.2-TIV-ITM_HMC_BASE-IF0002

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Abstract

This fix resolves the APARs and defects listed in the "Problems Fixed" section below.

Download Description

Copyright International Business Machines Corporation 2012.

All rights reserved.

Component: IBM(R) Tivoli(R) Monitoring: HMC Base Agent,
Version 6.2.2.2

Component ID: 5724C04HB

Interim Fix 0002, 6.2.2.2-TIV-ITM_HMC_BASE-IF0002

Date: June 18, 2012

Contents:

1.0 General description
2.0 Problems fixed
3.0 Architecture and prerequisites
4.0 Image directory contents
5.0 Installation instructions
6.0 Additional installation information
7.0 Known problems and workarounds
8.0 Additional product information
9.0 Notices


1.0 General description
===============
This fix resolves the APARs and defects listed in the "Problems Fixed"
section below.


2.0 Problems fixed
============
The following problems are addressed by this fix.

2.1 APARs
---------------
APAR: IV18303
Abstract: THE HMC AGENT DOES NOT RETURN MANAGED SYSTEM'S (CEC'S)
LPARS IF THE MANAGED SYSTEM (CEC) NAME HAS A SPACE IN IT.
Additional Information: If a Managed System name has a space in it,
the "Active Partitions" in the the Managed CECs workspace
will show zero events though there are active LPARs.

2.2 Defects
---------------
Defect: 183500 (179111)
Abstract: Memory Leak in Take Action Code
Additional Information: Take Action can leak a small amount of
memory in the kphagent process when the task name is
converted from UTF-8 to the local code page. This causes
memory to be allocated which is never freed.

2.3 Enhancements
------------------
None.

2.4 Superseded fixes
---------------------
6.2.2.2-TIV-ITM_HMC_BASE-IF0001

2.5 APARs and defects included from superseded fixes
---------------------------------------------------------------

6.2.2.2-TIV-ITM_HMC_BASE-IF0001
-----------------------------------
APAR: IV03116
Abstract: PRINTF STATEMENTS IN HMC DATA PROVIDER ARE FILLING THE
<HOSTNAME>_PH_<PID>.LOG
Additional Information: Messages are incorrectly logged in
the file $CANDLEHOME/logs/<HOSTNAME>_PH_<PID>.LOG, and
the file might grow continually until the agent is
stopped.

APAR: IV03117
Abstract: HMC BANNER LOGGED IN THE <HOSTNAME>_PH_<PID>.LOG
Additional Information: Banner messages from the Hardware Management
Console are incorrectly logged in the file
$CANDLEHOME/logs/<HOSTNAME>_PH_<PID>.LOG.


3.0 Architecture and prerequisites
======================
This fix is supported on all operating systems listed in the
IBM Tivoli Monitoring: HMC Base Agent User's Guide, version 6.2.2.2.

The following link is for the Tivoli operating system and application
support matrix. Please refer to this matrix for the latest
certification information.

http://www.ibm.com/software/sysmgmt/products/support/Tivoli_Supported_Platforms.html

3.1 Prerequisites for this fix
--------------------------------
The prerequisite level for this fix is as follows:

IBM Tivoli Monitoring: HMC Base Agent, Version 6.2.2 Interim
Feature 2.

The above release is available from Passport Advantage.

IBM Tivoli Monitoring Agents for System p V6.2.2 Interim Feature 2
AIX English (CI1MREN)
IBM Tivoli Monitoring Agents for System p V6.2.2 Interim Feature 2,
Agent Support Files Multiplatform English (CI1MQEN)

For details, see the Troubleshooting Wiki:

https://www.ibm.com/developerworks/wikis/display/tivolimonitoring/System+P+Agents


4.0 Image directory contents
===================
This fix image contains the following files:
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002.README - This README file
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002.tar - Fix archive .tar format
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002.zip - Fix archive .zip format.

Note: The .tar and .zip files are identical in content. Use the .tar
file if you are working in a UNIX(R) environment; use the .zip file if
you are working in a Windows(R) environment.

The fix archive file contains the following files:
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002/kphaix523.dsc
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002/kph_aix523_tema_if0002.tar
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002/ph_dd.properties
- 6.2.2.2-TIV-ITM_HMC_BASE-IF0002/ph_dd_062202002.xml


5.0 Installation instructions
==================
This fix can only be installed over an existing installation. Use
the following steps to install this fix.

5.1 Before installing the fix
------------------------------
- The prerequisites listed under section 3.1 entitled 'Prerequisites
for this fix' must be installed before this fix can be installed.

- For the purpose of this README, the symbol <CANDLEHOME> is the
IBM Tivoli Monitoring installation directory. The default value
for CANDLEHOME is '/opt/IBM/ITM' on UNIX systems and 'C:\IBM\ITM'
on Windows systems.

Before installing this fix on UNIX systems, set the environment
variable CANDLEHOME to the IBM Tivoli Monitoring installation
directory.

For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME

- Because there is no uninstall utility for this fix, make sure to
perform a backup of your environment before installing this fix.

5.2 Local agent update
--------------------------
1. Transfer the appropriate archive file (6.2.2.2-TIV-ITM_HMC_BASE-IF0002.tar
or .zip) to a temporary directory on the system that contains the
agent code to be updated. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the drive
letter.

2. Expand the archive file using the "tar" command on UNIX systems or
an extract utility on Windows systems. This step creates a directory
structure that contains fixes for all of the supported platforms.

3. Use the "itmpatch" command to install the fix for the operating
system of that agent. For more information on the "itmpatch"
command, see section 6.2.

On UNIX systems, if the fix was expanded to
<TEMP>/6.2.2.2-TIV-ITM_HMC_BASE-IF0002, the install command is:

> itmpatch -h <CANDLEHOME>
-i <TEMP>/6.2.2.2-TIV-ITM_HMC_BASE-IF0002/kph_aix523_tema_if0002.tar

5.3 Remote agent update
----------------------------
1. Transfer the appropriate archive file (6.2.2.2-TIV-ITM_HMC_BASE-IF0002.tar
or .zip) to a temporary directory on the IBM Tivoli Enterprise
Monitoring Server system. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the
drive letter.

2. Expand the archive file using the "tar" command on UNIX systems or
an extract utility on Windows systems. This step creates a directory
structure that contains fixes for all of the supported platforms.

3. To add the agent fix bundles into the remote deploy depot, use the
"tacmd addBundles" command found in $CANDLEHOME/bin on UNIX systems
or in %CANDLE_HOME%\bin on Windows systems. For more information
on the "tacmd addBundles" command, see the IBM Tivoli Monitoring
Administrator's Guide.

On UNIX systems,
if the fix was expanded to <TEMP>/6.2.2.2-TIV-ITM_HMC_BASE-IF0002:
> $CANDLEHOME/bin/tacmd addBundles -n -i <TEMP>/6.2.2.2-TIV-ITM_HMC_BASE-IF0002

On Windows systems,
if the fix was expanded to <TEMP>\6.2.2.2-TIV-ITM_HMC_BASE-IF0002:
> %CANDLE_HOME%\bin\tacmd addBundles -n -i <TEMP>\6.2.2.2-TIV-ITM_HMC_BASE-IF0002

where:
-n indicates that prerequisite bundles are not automatically
added. The -n parameter must be used because the fix
directory does not contain any prerequisites that the fix
might require. Please see Section 3.1 for the prerequisites
for this fix.
-i is the directory that contains the deployment bundles to be
added to the depot.

4. To log in to the Tivoli Enterprise Monitoring server, and deploy
the fix to the appropriate nodes where the agent is running, use
the following "tacmd" commands. For more information on the
"tacmd login" and " tacmd updateAgent" commands, see the IBM Tivoli
Monitoring Administrator's Guide.

On UNIX systems:
> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>

> $CANDLEHOME/bin/tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> $CANDLEHOME/bin/tacmd updateAgent -t ph
-n <Managed system name>
-v 062202002

On Windows systems:
> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> %CANDLE_HOME%\bin\tacmd updateAgent -t PH
-n <Managed system name>
-v 062202002

Note:
- The component (-t) for the "tacmd updateAgent" command is
specified as two characters (PH), not three characters (KPH).
- The node (-n) for the "tacmd updateAgent" command is the managed
system name of the operating system (OS) agent to be updated.
The target node for the "tacmd updateAgent" command is always
an OS agent.


5.4 Agent support update
------------------------------
There are no agent support updates for the Tivoli Enterprise
Monitoring Server, Tivoli Enterprise Portal Server or Tivoli
Enterprise Portal Desktop included in this fix or any of the
superseded fixes. No additional installation steps are required.

6.0 Additional installation information
========================

6.1 Installation instructions for agent baroc file
-----------------------------------------------------
There are no updates to the baroc files included in this fix or
any of the superseded fixes. No additional installation steps are
required.

6.2 Additional information on using "itmpatch" command
--------------------------------------------------------------
The itmpatch command has the following syntax:

Usage: itmpatch -h <installation home> [OPTIONS]

itmpatch -h <installation home>
-t { <patch_file_directory> | <patch_file> }

itmpatch -h <installation home>
-i { <patch_file_directory> | <patch_file> }

where:
-h Specifies the IBM Tivoli Monitoring installation directory
-i Specifies the path to the directory or patch file to be installed
-t Generates a report of the actions to be taken by the patch


For example, on UNIX systems:
- To preview the fix installation, use the "-t" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -t <TEMP>

- To install the fix, use the "-i" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -i <TEMP>

where:
<CANDLEHOME> is the fully qualified IBM Tivoli Monitoring
installation directory. On Windows systems, this path must include
the drive letter.
<TEMP> represents the fully qualified directory specification where
the fix is located. On Windows systems, this must include the drive
letter.

6.3 Verifying the update
----------------------------

1. To verify the agent was updated correctly, use the "tacmd" command
to view the agent's current version after the agent is restarted.
You are required to log in to a Tivoli Enterprise Monitoring
Server prior to viewing the agent version.

For example:
On UNIX systems, where $CANDLEHOME is the IBM Tivoli Monitoring
installation directory, the default location is '/opt/IBM/ITM'.

> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>
> $CANDLEHOME/bin/tacmd listSystems -t PH

On Windows systems, where %CANDLE_HOME% is the IBM Tivoli
Monitoring installation directory, the default location
is 'C:\IBM\ITM'.

> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems -t PH

Note:
- The component (-t) for the "tacmd listSystems" command is
specified as two characters (PH), not three characters (KPH).

When the agent update is successful, the agent version is:
06.22.02.02.


7.0 Known problems and workarounds
=========================

Defect: 184882
Abstract: Tasks: memory leak setting an environment variable
Additional Information: When a task is running, there is a small
memory leak in kphagent when the task is setting an
environment variable. The impact is minimal.


8.0 Additional product information
======================
None.


9.0 Notices
=======
This information was developed for products and services offered in the United
States. IBM may not offer the products, services, or features discussed in this
document in other countries. Consult your local IBM representative for information
on the products and services currently available in your area. Any reference to an
IBM product, program, or service is not intended to state or imply that only that
IBM product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user's responsibility to evaluate and verify
the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.

The following paragraph does not apply to the United Kingdom or any other country
where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION
"AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
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Trademarks and service marks
------------------------------------

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of International Business Machines Corp., registered in many
jurisdictions worldwide. Other product and service names might be
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Other company, product, or service names may be trademarks or service
marks of others.

Prerequisites

IBM Tivoli Monitoring: HMC Base Agent, Version 6.2.2 Interim Feature 2

Installation Instructions

Please refer to the README contained in the Description section above for general installation instructions.

Download package

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
6.2.2.2-TIV-ITM_HMC_BASE-IF0002 29 Jun 2012 English 4909314 FC

Product Alias/Synonym

HMC Agent
Monitoring Agent for System P
System P Agent

Problems (APARS) fixed
IV03116, IV03117, IV18303

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Document information


More support for:

Tivoli Monitoring Version 6
ITM Agent System P V6

Software version:

6.2.2.2

Operating system(s):

AIX, AIX 64bit

Reference #:

4032683

Modified date:

2012-06-29

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