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IBM Tivoli Monitoring for Energy Management

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This is an upgrade image available for IBM Tivoli Monitoring for Energy Mangement version

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(C) Copyright International Business Machines Corporation 2012.

All rights reserved.

Component: IBM(R) Tivoli(R) Monitoring for Energy Management

Component ID: 5724V08EM, 5724V08EP, 5724V08DO

Tivoli Monitoring for Energy Management Upgrade,

Date: 24 Feb 2012


1.0 General description
2.0 Problems fixed
3.0 Enhancements
4.0 Architecture
5.0 Prerequisites
6.0 Installation instructions
7.0 Additional installation information
8.0 Notices

1.0 General description

This package contains the upgrade images for IBM Tivoli Monitoring
for Energy Management

2.0 Problems fixed

The following are the major issues fixed with

2.1 Fixed Issues Surrounding Drill-Through Reports in Reporting
and Optimization

In 6.3.2, two charts have no drill down report: Server
Disk Capacity Chart and Virtual Memory Capacity Chart. This
has been fixed and they now drill down to the Data
Center Power Usage report.

In 6.3.2, the UPS Devices By Battery Time chart drills down to
the "Power Trend report". Per the user's Guide, it should drill down
to the UPS Battery Usage report. This has been fixed in

2.2 Fixed Issues With Several Untranslated English-language Strings

In 6.3.2 there were several strings in Reporting and Optimization that
were not translated in a non-English locale. These have been
fixed and all screens should now be translated correctly.

2.3 Fixed Issue with OPC Servers agent on Windows 2008

In 6.3.2 the OPC Servers agent would not collect data on Windows 2008.
The symptom is that the TEP navigator tree oscillates between being
online (black) and offline (grey). Even when the agent is online,
no data is received (no rows in the workspaces for summary nor
detailed attribute groups).

2.4 APAR: IV14707
Additional information: The ke1_provider.exe might crash on Windows 2008
with the following error:
Faulting application name: ke1_provider.exe, version:,
timestamp: 0x4eb191a7
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time
stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0002e41b
Faulting process id: 0x1318
Faulting application start time: 0x01ccdfb576022a2b
Faulting application path: C:\IBM\ITM\TMAITM6\ke1_provider.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e3cfa18e-4ba8-11e1-b2fa-005056806e2b
When the has DEBUG_MAX set, the following
messages are at the end of the ke1_provider_*_custom_provider_*.log file:

2012-02-01 13:14:35.012-05:00 <hostname> Collecting Digital
2012-02-01 13:14:35.012-05:00 <hostname> Collecting Digital for ups1_Eng
2012-02-01 13:14:35.012-05:00 opc_da_client.cpp
opc_da_client::readItemWithQuality 483 <hostname> Entry with
group=<ups1_Eng> item_id=<LOCAL_CRAC1_STATUS_CV>
2012-02-01 13:14:35.012-05:00 opc_group.cpp opc_group::readItem
362 <hostname> Entry with group=<ups1_Eng>
2012-02-01 13:14:35.028-05:00 opc_group.cpp opc_group::readItem
487 <hostname> Exit
2012-02-01 13:14:35.028-05:00 opc_da_client.cpp
opc_da_client::readItemWithQuality 557 <hostname> Exit
2012-02-01 13:14:35.028-05:00 Utility.cpp Utility::VariantToChar
13 <hostname> Entry
2012-02-01 13:14:35.028-05:00 Utility.cpp Utility::VariantToChar
42 <hostname> Exit for VT_BOOL. return value=<true>

This APAR has been fixed in ITMfEM

3.0 Enhancements

The following are the major enhancements provided with

3.1 Batch data collection for the OPC Servers agent

The OPC agent has been enhanced to support reading multiple points
using one API call to the OPC Server. In 6.3.2, attribute values were
read from the OPC Server one-by-one. In, the OPC Servers
agent will read multiple attributes at a time, increasing
performance significantly.

3.2 BMS Agent Mapping File Enhancement

In previous releases, there is an inconsistency in the BMS agent
mapping files in the use of spaces and underscores ("_") in the
device mapping files. As an example, some agents use
TivoliAttribute="Power Input", while others use
TivoliAttribute="Power_Input". In, the agents were modified
to allow either spaces or underscores in the TivoliAttriubute value,
to make the creation of the device mapping files easier.

4.0 Architecture and prerequisites

This fix pack is supported on all operating systems listed in the IBM
Tivoli Monitoring for Energy Management Prerequisities, version 6.3.2.
See the Tivoli Monitoring for Energy Management Information Center for
complete product documentation:

5.0 Image directory content

This fix image contains the following files:

File Description This README file ITM for EM Agents - AIX ITM for EM Agents - HP-UX ITM for EM Agents - Linux AMD64 ITM for EM Agents - Linux Itanium ITM for EM Agents - Linux POWER ITM for EM Agents - Linux x86 ITM for EM Agents - Linux System z ITM for EM Agents - Solaris ITM for EM Agents - Windows ITM for EM Agents - Language Pack ITM for EM R&O - AIX ITM for EM R&O - HP-UX ITM for EM R&O - Linux ITM for EM R&O - Solaris ITM for EM R&O - Windows

6.0 Installation instructions

The upgrade images are designed only to install on a previous version
of Tivoli Monitoring for Energy Management. See the Information
Center URL listed in section 3.0 for complete product documentation.

7.0 Additional installation information

7.1 Updating the Active Energy Manager plug-in

No changes were made to the Systems Director Active Energy
Manager plug-in version Therefore, it is not
necessary to remove and reinstall the plug-in.

7.2 Updating the Agents

You can upgrade the ITM for Energy Management agents from any
previous release.

7.3 Upgrading Reporting and Optimization

The steps to upgrade from previous versions of Reporting and
Optimization vary, though the installation program performs
the same basic tasks. For more information, search for the
"Upgrading from previous versions of Reporting and
Optimization" topic in the Tivoli Monitoring for Energy Management
Information Center located at:

7.4 Language Pack Installation

Instructions for installing the language pack can be found in all of the
monitoring agent user's guides located at the URL listed in section 7.3.

7.5 Custom Charts Not Migrated During Upgrade

ITMfEMRO charts placed on a custom page are not migrated on the upgrade from
R&O version to version 6.3.2. After the upgrade the custom page will
exist but will no longer contain the R&O charts it did in version
Instead the page will contain the Charting portlet.

This is due to the fact that TCR must be upgraded from version 1.3
to version 2.1.1 as part of the R&O upgrade from to 6.3.2.
The TCR upgrade does not migrate the BIRT charts.

The work around is to record the contents of your custom pages (i.e. take a
screen shot, etc) before doing an upgrade and then recreate the charts on your
custom pages via the Charting portlet after the upgrade is complete.

8.0 Notices

This information was developed for products and services offered in the
United States. IBM may not offer the products, services, or features
discussed in this document in other countries. Consult your local IBM
representative for information on the products and services currently
available in your area. Any reference to an IBM product, program, or
service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual
property right may be used instead. However, it is the users
responsibility to evaluate and verify the operation of any non-IBM
product, program, or service.

IBM may have patents or pending patent applications covering subject
matter described in this document. The furnishing of this document does
not grant you any license to these patents. You can send license
inquiries, in writing, to:

IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785

The following paragraph does not apply to the United Kingdom or any
other country where such provisions are inconsistent with local law:


Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.

Trademarks and Service Marks

IBM, the IBM logo, and® are trademarks or registered trademarks
of International Business Machines Corp., registered in many
jurisdictions worldwide. Other product and service names might be
trademarks of IBM or other companies. A current list of IBM trademarks
is available on the Web at "Copyright and trademark information" at

Microsoft and Windows are trademarks of Microsoft Corporation in the
United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States
and other countries.

Linux is a registered trademark of Linus Torvalds in the United States,
other countries, or both.

Other company, product, and service names may be trademarks or service
marks of others.


- IBM Tivoli Monitoring for Energy Management: Version 6.2.0 or
- IBM Tivoli Monitoring for Energy Management: Version 6.2.1 or
- IBM Tivoli Monitoring for Energy Management: Version 6.3.0 or
- IBM Tivoli Monitoring for Energy Management: Version 6.3.1 or
- IBM Tivoli Monitoring for Energy Management: Version or
- IBM Tivoli Monitoring for Energy Management: Version 6.3.2

Installation Instructions

1. Download the User's Guide, Offering Guide, and Readme from the link on this page. Read it to become familiar with the functions and installation instructions.
2. Download the appropriate compressed package(s) for your operating system, and follow the instructions for installing, configuring, and enabling the new capability.

Fix Central

Fix Central is a new way to acquire fixes and, for this fix, it is the only option for downloading. The two main differences are that the FTP option will be replaced by HTTP and you will need to use an IBM registered ID to acquire the files, which allows us to notify you if there is a problem with the fix. Privacy is maintained.

Download package

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central(FC)? 23 Feb 2012 English 4300419313 FC

Product Alias/Synonym


Problems (APARS) fixed

Document information

More support for: Tivoli Monitoring for Energy Management

Software version:

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 4032044

Modified date: 2014-01-20