Rational Synergy Fix Pack 2 (7.2.0.2) for 7.2

Downloadable files


Abstract

IBM Rational Synergy Fix Pack 7.2.0.2 has been made generally available and contains fixes to version 7.2.

Download Description


IMPORTANT: After installing Fix Pack 7.2.0.2, you must install Rational Synergy 7.2.0.2 iFix001, which is a required Interim Fix.

Tab navigation


  • To learn more about this release including any new enhancements, review the Change history section below.

  • To review a list of resolved APARs in this Fix Pack, open the Fix List in the Problem solved section below.
    • To review a list of APARs resolved in each Fix Pack version for this product, click the Fix by Version tab above.

  • To learn about the known problems in this release, review the information in the Known side effects section below.

Prerequisites

Rational Synergy 7.2.

This Fix Pack includes Fix Pack 7.2.0.1 and may be applied directly on top of 7.2, or to a 7.2 installation that was patched with 7.2.0.1. It may also be applied on top of 7.2.0.1 iFix001 and 7.2.0.1 iFix002.

Supporting Documentation
Document Description
Detailed System Requirements A detailed list of the supported hardware, operating systems and information related to IBM and third party software requirements.
Information Center Browse or search on-line information related to the deployment, configuration and usage of the product.

Installation Instructions

Where to Apply this Fix Pack

Apply this Fix Pack to all Synergy installations (CCM_HOME) and clients. First install to the machine where the Synergy router daemon is running, then install to other server machines, and finally deploy to client machines.

Deliverable Synergy Components Affected

Those marked with an asterisk (*) have changed since 7.2.0.1 iFix002.

Database files affected by the Fix Pack:

 *
Database_path/lib/apilib.a
 *
Database_path/lib/baselib.a
 *
Database_path/lib/csetlib.a
 *
Database_path/lib/dcmlib.a
 *
Database_path/lib/focilb.a
   
Database_path/lib/ptlib.a

CCM_HOME files affected by the Fix Pack:

All Platforms

 *
CCM_HOME/etc/CcmError.properties
 *
CCM_HOME/etc/CcmError_ja.properties
 *
CCM_HOME/etc/CcmError_zh.properties
 *
CCM_HOME/etc/ccm.properties
 *
CCM_HOME/etc/ccm_ja.properties
 *
CCM_HOME/etc/ccm_zh.properties
 *
CCM_HOME/etc/ccm_resource.properties
 *
CCM_HOME/etc/ccm_resource_ja.properties
 *
CCM_HOME/etc/ccm_resource_zh.properties
   
CCM_HOME/etc/ccm.help.files.properties
   
CCM_HOME/etc/cli/xml/mode6.5/checkout.xml
   
CCM_HOME/etc/cli/xml/mode6.5/common.xml
 *
CCM_HOME/etc/landing/devlanding.htm
 *
CCM_HOME/etc/landing/devlanding_ja.htm
 *
CCM_HOME/etc/landing/devlanding_zh.htm
 *
CCM_HOME/etc/landing/bmlanding.htm
 *
CCM_HOME/etc/landing/bmlanding_ja.htm
 *
CCM_HOME/etc/landing/bmlanding_zh.htm
   
CCM_HOME/etc/welcome/documentation_ja.htm
   
CCM_HOME/etc/welcome/documentation_zh.htm
   
CCM_HOME/etc/welcome/index_ja.htm
   
CCM_HOME/etc/welcome/index_zh.htm
   
CCM_HOME/etc/welcome/nav_general_ja.htm
   
CCM_HOME/etc/welcome/nav_general_zh.htm
   
CCM_HOME/etc/welcome/support_ja.htm
   
CCM_HOME/etc/welcome/support_zh.htm
   
CCM_HOME/etc/welcome/welcome_ja.htm
   
CCM_HOME/etc/welcome/welcome_zh.htm

   
CCM_HOME/jetty/webapps/help/synergyhelp.war
 *
CCM_HOME/jetty/webapps/SynergyServer/WEB-INF/web.xml
   
CCM_HOME/jetty/webapps/SynergyServer/jsp/database_mapping.jsp
 *
CCM_HOME/jetty/webapps/SynergyServer/jsp/dump.jsp
   
CCM_HOME/jetty/webapps/SynergyServer/jsp/logout.jsp
 *
CCM_HOME/jetty/webapps/SynergyServer/jsp/resource_monitor.jsp
 *
CCM_HOME/jetty/webapps/SynergyServer/jsp/server_diagnosis.jsp
   
CCM_HOME/jetty/webapps/SynergyServer/jsp/user_administration_user_report.jsp

 *
CCM_HOME/jre/*

   
CCM_HOME/lib/ccm_merge.jar
 *
CCM_HOME/lib/ccmjava.jar
 *
CCM_HOME/lib/ccmlib.a
   
CCM_HOME/lib/cilib.a
   
CCM_HOME/lib/copytools.jar
   
CCM_HOME/lib/cslib.a
 *
CCM_HOME/lib/eislib.a
   
CCM_HOME/lib/objreglib.a
 *
CCM_HOME/lib/tdsjndilib.jar
 *
CCM_HOME/lib/tdscryptolib.jar
 *
CCM_HOME/lib/tdsloggerlib.jar
 *
CCM_HOME/lib/uislib.a


UNIX


 *
CCM_HOME/bin/ccm
   
CCM_HOME/bin/ccm_helpsrv
 *
CCM_HOME/bin/ccm_install
 *
CCM_HOME/bin/ccm_patch
   
CCM_HOME/bin/ccm_server
 *
CCM_HOME/bin/ccmdb
   
CCM_HOME/bin/ccmdb_inf                   (Informix)
 *
CCM_HOME/bin/ccmdb_ora                   (Oracle)

   
CCM_HOME/bin/util/ccm_ci
 *
CCM_HOME/bin/util/ccm_eng_inf            (Informix)
 *
CCM_HOME/bin/util/ccm_eng_ora            (Oracle)
 * CCM_HOME/bin/util/ccm_platform
 *
CCM_HOME/bin/util/ccm_receive
   
CCM_HOME/bin/util/ccm_sync_files
   
CCM_HOME/bin/util/ccmesd

   
CCM_HOME/bin/dbutil/ccmdb_backup         (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_backup_inf     (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_backup_rss_inf (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_backup_std_inf (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_check_inf      (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_names_inf      (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_names_ora      (Oracle)
   
CCM_HOME/bin/dbutil/ccmdb_pack           (Informix)
 *
CCM_HOME/bin/dbutil/ccmdb_restore        (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_restore_inf    (Informix)
 *
CCM_HOME/bin/dbutil/ccmdb_size           (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_table_inf      (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_table_ora      (Oracle)
 *
CCM_HOME/bin/dbutil/ccmdb_unpack_inf     (Informix))
   
CCM_HOME/bin/dbutil/ccmdb_update         (Informix)
   
CCM_HOME/bin/dbutil/ccmdb_update_ora     (Oracle)

   
CCM_HOME/informix/*

   
CCM_HOME/lib/ccm_files
 *
CCM_HOME/lib/jre_files

Microsoft Windows

* CCM_HOME\bin\CMWinUtils.dll
*
CCM_HOME\bin\ccm.exe
*
CCM_HOME\bin\ccm_aci.exe
*
CCM_HOME\bin\ccmdb.exe
 
CCM_HOME\bin\ccmsrv.exe
 
CCM_HOME\bin\dbutils.dll

 
CCM_HOME\bin\dbutil\ccmdb_names_inf.exe
 
CCM_HOME\bin\dbutil\ccmdb_table_inf.exe
 
CCM_HOME\bin\dbutil\ccmdb_update.exe

 
CCM_HOME\bin\util\cc_dff.bat
 
CCM_HOME\bin\util\cc_merge.bat
 
CCM_HOME\bin\util\ccm_ci.exe
*
 CCM_HOME\bin\util\ccm_eng_inf.exe
*
 CCM_HOME\bin\util\ccm_receive.exe
 
CCM_HOME\bin\util\ccm_ess.exe
 
CCM_HOME\bin\util\ccm_helpsrv.exe
 
CCM_HOME\bin\util\ccm_objreg.exe
 
CCM_HOME\bin\util\ccm_router.exe
 
CCM_HOME\bin\util\ccm_sync_files.exe
 
CCM_HOME\bin\util\ccm_websrv.exe

Warning:
This Fix Pack must be reapplied to any new databases you create after unpacking base.cpk.

Installation Instructions (UNIX)

Before you begin, make sure that you have performed a successful backup of your Synergy installation areas.

This Fix Pack contains modifications to the software that must be installed in the installation directory (CCM_HOME changes).

Once you have installed Fix Pack 7.2.0.2, do not install any individual iFix or Fix Pack that does not clearly state that it may be installed on top of Fix Pack 7.2.0.2, unless informed otherwise by Synergy Support.

  1. To install this Fix Pack on UNIX, use the ccm_patch script. If you do not have the ccm_patch script, please download it from the Synergy Support web site.

    If you have previously downloaded a copy of ccm_patch, please check to see if it is still the most up to date version. If not, download the latest version and discard your previous version. At the time of writing, the latest version of ccm_patch is 47.

    If you have downloaded a newer version, then copy the ccm_patch script to $CCM_HOME/bin in each server installation; make sure it is owned by ccm_root and has execute permission (mode 0755).

  2. In preparation for the following steps, ask all users to exit their Synergy sessions.

  3. If Rational Change or Rational Synergy Integrations are running, shut them down.

  4. Login as user ccm_root and set CCM_HOME to point to your Synergy installation. Shut down all Synergy 7.2 databases. Verify that all users have exited by using the ccm monitor command.

      $ su - ccm_root
      ccm_root$ CCM_HOME=/usr/local/ccm72  # Adjust as appropriate
      ccm_root$ PATH=$CCM_HOME/bin:$PATH
      ccm_root$ export CCM_HOME PATH
      ccm_root$ ccmdb shutdown <
    dbpath>    # Repeat per database
      ccm_root$ ccm monitor


    Stop the Synergy daemons using the ccm_stop_daemons command.

       ccm_root$ ccm_stop_daemons

  5. Shut down the Informix database server.
    This step needs to be performed only for Linux and Solaris installations that use an Informix database, and have not already installed Fix Pack 7.2.0.1 (i.e., if you are upgrading directly from 7.2 to 7.2.0.2).

            $ su - informix
           informix$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
           informix$ PATH=$CCM_HOME/bin:$PATH
           informix$ export CCM_HOME PATH
           informix$ ccmsrv offline [-s servername] # Repeat per db server

  6. Update the Synergy installation directory.

    Use the ccm_patch command. The argument to ccm_patch is the full path to the Fix Pack file that you are installing.

    Note that ccm_patch must be run as root, since it needs to set ownership and permissions on the patched files.

      ccm_root$ su
      # CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
      # PATH=$CCM_HOME/bin:$PATH
      # export CCM_HOME PATH


    If your database runs on Oracle then set ORACLE_HOME.

      # ORACLE_HOME=/usr/local/oracle   # Adjust as appropriate
      # export ORACLE_HOM
    E

    Use the tar file that is appropriate for your UNIX platform.

     For AIX:
     # ccm_patch <PATH>/7.2-RATL-RATISYNE-AIX-FP0.2.tar.gz

     For HP-UX:
     # ccm_patch <PATH>/7.2-RATL-RATISYNE-HPUX-FP0.2.tar.gz

     For Linux:
     # ccm_patch <PATH>/7.2-RATL-RATISYNE-Linux-FP0.2.tar.gz

     For Solaris:
     # ccm_patch <PATH>/7.2-RATL-RATISYNE-Solaris-FP0.2.tar.gz

     # exit


    Repeat this command for each installation directory.

    Once the installation directory has been updated, restart the Synergy daemons as the ccm_root user.

      ccm_root$ ccm_start_daemons

  7. Restart the Informix database server.
    This step needs to be performed only for Linux and Solaris installations that use an Informix database, and have not already installed Fix Pack 7.2.0.1 (i.e., if you are upgrading directly from 7.2 to 7.2.0.2).

     $ su - informix
     informix$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
     informix$ PATH=$CCM_HOME/bin:$PATH
     informix$ export CCM_HOME PATH
     informix$ ccmsrv online [-s servername] #Repeat per db server

  8. Use the ccm_patch command to apply this Fix Pack to one or more databases.

    If you have a customized model using a custom model database, contact Synergy Support for assistance.

    Databases that were shut down in step 3 must be unprotected prior to patching.

    $ su - ccm_root
    ccm_root$ CCM_HOME=/usr/local/ccm72 # Adjust as appropriate
    ccm_root$ PATH=$CCM_HOME/bin:$PATH
    ccm_root$ export CCM_HOME PATH
    ccm_root$ ccmdb unprotect <dbpath>
    ccm_root$ ccm_patch -dbonly $CCM_HOME/patches/7.2.0.2 <dbpath>.

  9. Inform users that they can restart their Synergy sessions.

    This Fix Pack contains a Windows client component. Users of Synergy Windows GUI will be prompted to download the Fix Pack when they start a session. Users of the Windows CLI will be requested to patch their clients by browsing to

       http://<helpserver>:<port#>/client/Update_7.2-0.2.exe

    Alternatively, the executable, Update_7.2-0.2.exe, can be distributed to Windows CLI users, so they can execute it directly, to update their client installations.

Post Installation Instructions (UNIX)

These steps apply only if you have not yet upgraded to Fix Pack 7.2.0.1 (i.e., if you are upgrading directly from 7.2 to 7.2.0.2).

  1. If you have a DCM cluster that has a mix of 7.2 databases with 7.0 or 7.1 databases, then create two attributes on the model object as follows.

       Attribute name            Attribute type  Value

       max_object_name_length    integer           155
       max_object_version_length integer            32

    This will ensure that objects created in the 7.2 database conform to the length restrictions in the 7.0 or 7.1 databases.

  2. The ccm.properties setting ccm.changerequesttool.timeout, which controls the timeout for a Change operation initiated from Synergy, was replaced by a pair of settings:

     ccm.changerequesttool.timeout -- used for operations after Change startup
     ccm.changerequesttool.startup.timeout
    - used for Change startup

    If Synergy users invoking Change operations see errors such as the following in their log files,

      CRCCM4004: An I/O problem occurred while communicating with IBM Rational Change at
    http://9.39.95.52:8600/central/servlet/com.continuus.websynergy.servlet.CSInterfaceApiServlet.
     The reported error was: java.net.SocketTimeoutException:Read timed out


    then they should adjust these timeout values.

Reversing the Fix Pack (UNIX)

If it is necessary to remove the Fix Pack after it was installed, follow these steps. If you have a Windows client, see Reversing the Fix Pack (Microsoft Windows).

Before you begin, make sure that you have performed a successful backup of your Synergy databases and installation areas.

  1. In preparation for the following steps, ask all users to exit their Synergy sessions. As 'ccm_root', shut down all Synergy databases that use this installation. Verify that all users have exited by using ccm monitor.

      $ su - ccm_root
      ccm_root$ CCM_HOME=/usr/local/ccm72  # Adjust as appropriate
      ccm_root$ PATH=$CCM_HOME/bin:$PATH
      ccm_root$ export CCM_HOME PATH
      ccm_root$ ccmdb shutdown <dbpath>    # Repeat per database
      ccm_root$ ccm monitor


    Stop the Synergy daemons using the ccm_stop_daemons command.

       ccm_root$ ccm_stop_daemons

  2. Steps 2 - 4 need to be performed ONLY for Linux and Solaris installations that have an Informix database server, and installed this Fix Pack directly on top of 7.2, without first installing 7.2.0.1. Otherwise, skip to step 5.

    Delete all databases

       ccm_root$ ccm delete <dbpath>  # Repeat per database

  3. This step needs to be performed ONLY for Linux and Solaris installations that have an Informix database server and installed this Fix Pack directly on top of 7.2, without first installing 7.2.0.1. Otherwise, skip to step 5.

    Shut down the Informix database server.

    $ su - informix
    informix$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
    informix$ PATH=$CCM_HOME/bin:$PATH
    informix$ export CCM_HOME PATH
    informix$ ccmsrv offline [-s servername] # Repeat per db server


  4. This step needs to be performed ONLY for Linux and Solaris installations that have an Informix database server and installed this Fix Pack directly on top of 7.2, without first installing 7.2.0.1. Otherwise, skip to step 5.

    Delete the Informix database server.

    NOTE: Before you delete an Informix Server, please print and save the server information so you can use the same parameters to recreate this Informix server later.

    informix$ ccmsrv status -all [-s servername] > servername.info # Repeat per db server
    informix$ ccmsrv delete -y [-s servername] # Repeat per db server

  5. Restore the installation files from before Fix Pack 7.2.0.2

    $CCM_HOME contains a save directory structure that contains all files that were removed or replaced during the Fix Pack installation process. The files are saved with a suffix of _p7.2.0.2. In addition, the first time a particular file is saved it will also be saved with an extension of _orig. Replace all files that were updated with this Fix Pack. For a complete list of $CCM_HOME files that were changed see section Deliverable Synergy Components Affected.

    For example $CCM_HOME/lib/ccmjava.jar was replaced. To replace it with the file from before this Fix Pack:

     $ su - ccm_root
     ccm_root$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
     ccm_root$ PATH=$CCM_HOME/bin:$PATH
     ccm_root$ export CCM_HOME PATH
     ccm_root$ cp $CCM_HOME/save/lib/ccmjava.jar_p7.2.0.2 \
               $CCM_HOME/lib/
    ccmjava.jar


    Repeat this step for each $CCM_HOME file listed in Deliverable Synergy Components Affected.

    Create the following directory:

      ccm_root$ mkdir $CCM_HOME/jetty/work

    Remove the following directory, if present:

      ccm_root$ rmdir $CCM_HOME/jetty/temp

  6. Remove entries in patches.txt and patches.dat

    In the $CCM_HOME/etc directory are files patches.txt and patches.dat. Using an editor, for instance vi, edit these files. Remove the lines referencing this Fix Pack.

    Save this file and exit the editor. If the resulting files are empty then delete them.

  7. Login as user 'root'. You need to run $CCM_HOME/bin/ccm_install in order to reset the ownership and permissions of the original files you copied back:

      $ su -
      # CCM_HOME=/usr/local/ccm72    # Adjust as appropriate
      # PATH=$CCM_HOME/bin:$PATH
      # export CCM_HOME PATH


    If your database runs on Oracle then set ORACLE_HOME

       # ORACLE_HOME=/usr/local/oracle   # Adjust as appropriate
       # export ORACLE_HOME

      # ccm_install -c
      # exit


  8. Steps 8 - 9 need to be performed ONLY for Linux and Solaris installations that have an Informix database server, and installed this Fix Pack directly on top of 7.2, without first installing 7.2.0.1. Otherwise, skip to step 10

    Recreate the Informix database server(s) deleted in Step 4, using the database server information previously saved (i.e. rootdbs, logs, temp, ccm)

     $ su - informix
     informix$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
     informix$ PATH=$CCM_HOME/bin:$PATH
     informix$ export CCM_HOME PATH
     informix$ ccmsrv create [-s servername] # Repeat per db server


  9. This step needs to be performed ONLY for Linux and Solaris installations that have an Informix database server,and installed this Fix Pack directly on top of 7.2, without first installing 7.2.0.1 . Otherwise, skip to step 10.

    Unpack all databases deleted in step 2.

     $ su - ccm_root
     ccm_root$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
     ccm_root$ PATH=$CCM_HOME/bin:$PATH
     ccm_root$ export CCM_HOME PATH
     ccm_root$ ccmdb unpack <db_packfile> -to <dbpath> [-s servername]
              # Repeat per database


  10. Reverse Fix Pack 7.2.0.2 in databases.

    If you have a customized model, using a model database, reinstate your previous model by performing a model install from your original customized model project to each database.

    Each database directory contains a save directory structure that contains all files that were removed or replaced during the Fix Pack installation process. The files are saved with a suffix of _p7.2.0.2. In addition, the first time a particular file is saved it will also be saved with an extension of _orig. All files that were updated with this Fix Pack should be replaced. For a complete list of database files that were changed see section Deliverable Synergy Components Affected.

    For example <dbpath>/lib/baselib.a was replaced, to replace it with the file from before this Fix Pack:

     $ su - ccm_root
     ccm_root$ CCM_HOME=/usr/local/ccm72     # Adjust as appropriate
     ccm_root$ PATH=$CCM_HOME/bin:$PATH
     ccm_root$ export CCM_HOME PATH
     ccm_root$ cp <dbpath>/save/lib/baselib.a_p7.2.0.2 <dbpath>/lib/baselib.a


    Repeat this step for each database file listed in Deliverable Synergy Components Affected.

    In the database path/db directory of each database is a file named MDL_INFO. Using an editor, for instance vi, edit these files. Remove the lines referencing this Fix Pack.

    In the <database path>/etc directory of each database is a file named patches.dat. Using an editor, for instance vi, edit these files. Remove the lines referencing this Fix Pack.

    Save these files and exit the editor. If the resulting files are empty then they should be deleted.

  11. Unprotect the databases that were shut down in step 1, using:

       ccm_root$ ccmdb unprotect <dbpath>

    Repeat for every database that was patched.

  12. Start the Synergy daemons using the ccm_start_daemons command.

       ccm_root$ ccm_start_daemons

  13. Inform users that they can restart their Synergy sessions.

Installation Instructions (Microsoft Windows)

Before you begin, make sure that you have performed a successful backup of your Synergy Installation areas.

This Fix Pack contains modifications to the software that must be installed in the installation directory (CCM_HOME changes).

This Fix Pack also contains changes that must be installed in Synergy databases (model changes).

Once you have installed Fix Pack 7.2.0.2, do not install any individual iFix or Fix Pack that does not clearly state that it may be installed on top of Fix Pack 7.2.0.2, unless informed otherwise by Synergy Support.

  1. Request that all users exit their Synergy sessions before you begin the installation. Shutdown all Synergy databases using the ccmdb shutdown command. Verify that all users have exited by using the ccm monitor command.

      > ccmdb shutdown <dbpath>    # Repeat per database
      > ccm monitor


  2. If Rational Change or Rational Synergy Integrations are running, shut them down.

  3. To apply the Fix Pack to a Windows Synergy server installation, you must log in as a user in the Local Administrator group on the Main or Additional server machine. Do not install the Fix Pack on your computer if you use a shared network installation; just install the Fix Pack once on the network installation.

  4. Once you have logged in as the appropriate user, run the Fix Pack executable, 7.2-RATL-RATISYNE-Windows-FP0.2.exe from the command prompt or by double clicking it. This brings up the Patch Installation Utility which guides you through the steps of installing the Fix Pack.

  5. Patch standard databases.

    If you do not have a customized model, apply this Fix Pack to each of your databases. ALL databases must be patched prior to use with this Fix Pack.

    If you have a customized model using a custom model database, contact Synergy Support for assistance.

    To patch a database on a Windows server, use the batch script that was extracted when you ran the self-extracting patch executable on the server. This script needs to be given the database path of the database(s) to be patched.

    Log in as "CM administrator" on the Main or Additional Server machine for the database being patched, and bring up a command window. Repeat the following commands for each database:

     > set CCM_HOME=c:\ccm72         # Adjust as appropriate
     > set PATH=%CCM_HOME%\bin;%PATH%
     > ccmdb unprotect <dbpath>
     > ccmdb_patch_7202 <dbpath>
     > postdb_7202.bat <dbpath> <host> <admin_user> <admin_user_password>



    Note that passwords often contain characters that are interpreted by the shell, such as spaces, semicolons, wild cards, etc. If this is the case, then be sure to type your admin user password in quotes.

  6. Inform users that they can restart their Synergy sessions.

    This Fix Pack contains a Windows client component. Users of the Synergy Windows GUI will be prompted to download the Fix Pack when they start a session. Users of the Windows CLI will be requested to patch their clients by browsing to:

       http://helpserver:port#/client/Update_7.2-0.2.exe.

    Alternatively, the executable, Update_7.2-0.2.exe, can be distributed to Windows CLI users, so they can execute it directly, to update their client installations.

Post Installation Instructions (Microsoft Windows)

These steps apply only if you have not yet upgraded to Fix Pack 7.2.0.1 (i.e., if you are upgrading directly from 7.2 to 7.2.0.2).

  1. If you have a DCM cluster that has a mix of 7.2 databases with 7.0 or 7.1 databases, then create two attributes on the model object as follows.

     Attribute name            Attribute type  Value

     max_object_name_length    integer           155
     max_object_version_length integer            32


    This will ensure that objects created in the 7.2 database conform to the length restrictions in the 7.0 or 7.1 databases.

  2. The ccm.properties setting ccm.changerequesttool.timeout, which controls the timeout for a Change operation initiated from Synergy, was replaced by a pair of settings:

     ccm.changerequesttool.timeout -- used for operations after Change startup
     ccm.changerequesttool.startup.timeout - used for Change startup

    If Synergy users invoking Change operations see errors such as the following in their log files,

    CRCCM4004: An I/O problem occurred while communicating with IBM Rational Change at
    http://9.39.95.52:8600/central/servlet/com.continuus.websynergy.servlet.CSInterfaceApiServlet.
    The reported error was: java.net.SocketTimeoutException:Read timed out

    then they should adjust these timeout values.

Reversing the Fix Pack (Microsoft Windows)

If it is necessary to remove the Fix Pack after it was installed follow these steps; they must be performed by a Synergy database administrator.

  1. Request that all users exit their Synergy sessions before you begin the uninstallation. Shutdown all Synergy databases using the ccmdb shutdown command. Verify that all users have exited with ccm monitor.

      > ccmdb shutdown <dbpath>     # repeat per database
      > ccm monitor



  2. Stop the 7.2 Synergy services. Perform this step as an admin user.

    Open the services dialog and stop the Synergy services. If you are unfamiliar with these services refer to the Synergy Administration Guide For Windows for additional details.

  3. Restore the original files replaced by Fix Pack 7.2.0.2

    Before replacing the original files, remove the hidden attribute from files stored under the %CCM_HOME%\patches\7.2.0.2 directory and its subdirectories.

    Do this as user who has local admin rights.

    Use the attrib command to remove the Hidden attribute from
    the files. From a command prompt:

      > cd %CCM_HOME%\patches\7.2.0.2
      > attrib -h * /s /d


    The %CCM_HOME%\patches\7.2.0.2 directory contains two files and either three or four sub-directories.

    The two files are a README file and ccm_bp.ini. You do not need to be concerned with the ccm_bp.ini file.

    The three sub-directories that every installation will have are CCM_HOME, util, and WINSYS. If your installation contains the Synergy Database Administration Tools, there will be an additional sub-directory named database. This last directory is not hidden and the files it contains are not hidden.

    The util and WINSYS directories are empty, and can be ignored. The database directory may also be ignored at this time.

    The CCM_HOME directory contains a directory structure similar to that of your Synergy installation area. Any files that were removed or replaced from your installation area are under this directory.

    After removing the hidden attribute from all of the files stored under this CCM_HOME directory and its sub-directories, copy or move all of these files into the Synergy installation area directory structure, replacing the files that are currently there.

    For example, the file "ccmjava.jar" was replaced by this Fix Pack.

    This file is located in the %CCM_HOME%\lib directory. To replace the Fix Pack version of the file with the original file, copy or move the previously saved "ccmjava.jar" file from the directory

       %CCM_HOME%\patches\7.2.0.2\CCM_HOME\lib

    to the directory

       %CCM_HOME%\lib

    Restore all CCM_HOME files replaced by this Fix Pack. For a complete list of CCM_HOME files replaced, please see the above section titled, Deliverable Synergy Components Affected (Microsoft Windows).

    Create the following directory and make sure it is writable by the CM admin user:

       %CCM_HOME%\jetty\work

    Remove the following directory, if present:

       %CCM_HOME%\jetty\temp


  4. Remove entries in patches.txt and patches.dat

    In the %CCM_HOME%\etc directory are files patches.txt and patches.dat. Using a text file editor (such as Notepad.exe), edit these files and remove the lines referencing this Fix Pack.

    Save this file and exit the editor. If the resulting files are empty, then delete them.

  5. Remove 7.2.0.2 Key from the Registry

    On 32 bit systems this key is located at:


    HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\CM SYNERGY\7.2\Install\Patches\7.2.0.2.

    or

    HKEY_CURRENT_MACHINE\SOFTWARE\Telelogic\CM SYNERGY\7.2\Install\Patches\7.2.0.2.


    On 64 bit systems this key is located at:


    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Telelogic\CM SYNERGY\7.2\Install\Patches\7.2.0.2.


    Start the registry editor program by selecting Run... from the Start menu and typing regedit.exe in the Open text field.

    When the Registry Editor starts, browse to the appropriate key listed above. You will see a key labeled 7.2.0.2. Select this key by clicking on it with the mouse. Now delete the key by pressing Delete on your keyboard. Exit the registry editor.

  6. Reverse Fix Pack 7.2.0.2 in databases

    If you have a customized model, using a model database, reinstate your previous model by performing a model install from your original customized model project to each database.

    If you used "ccmdb_patch_7202.bat" to install Fix Pack 7.2.0.2 to your databases, the following three steps were performed when "ccmdb_patch_7202" was run:
    • Before the Fix Pack was applied, affected database files were copied to <dbpath>\save\<filename>.p7202
    • The updated files from the Fix Pack were copied to the database.
    • A line was appended to <database path>\db\MDL_INFO as a record of the Fix Pack.

      To reverse these actions, perform the following steps for each patched database.
      1. Log in as "CM administrator" on the database server machine, and bring up a command window.

      2. Remove the database files that were changed:

        > del <dbpath>\lib\baselib.a

        Move the saved copy of the these files back into their original locations:

        > move <dbpath>\save\lib\baselib.a.p7202 <dbpath>\lib\baselib.a

        Repeat this step for each database file listed in Deliverable Synergy Components Affected (Microsoft Windows).

      3. In the <database path>\db directory, there is a file named MDL_INFO. Using a text file editor (like Notepad.exe), edit this file and remove the lines referencing this Fix Pack.

        Save this file and exit the editor.

        In the <database path>\etc directory is a file named patches.dat. Using a text file editor (like Notepad.exe), edit this file and remove the line referencing this Fix Pack.

        Save this file and exit the editor. If the resulting files are empty, delete them.

  7. Restart the Synergy services

    Restart the services that were stopped in an step 2. Open the services dialog and start the Synergy services. If you are unfamiliar with these services refer to the Synergy Administration Guide For Windows for additional details.

  8. Unprotect the databases that were shut down in step 1


        > ccmdb unprotect <dbpath>


    Repeat for every database that was patched.

  9. Inform users that they can restart their Synergy sessions.

Download package

How critical is this fix?

This Fix Pack is required for all customers using Synergy 7.2.

Problems solved

Known side effects

Change history

This Fix Pack fixes product defects, and includes a few small enhancements and performance improvements. It is cumulative, and contains all fixes in Fix Pack 7.2.0.1, as well as all Interim Fixes for 7.2.0.1.

This fix pack includes the following product enhancements:

  1. Checkpoint operation from the GUI. It is now possible to check an object into the checkpoint state from the Synergy GUI.

  2. NFS 4 support on Red Hat Linux 6.

  3. Project-specific ignore patterns for work area sync.

  4. Project grouping based on release component. The "group by" option in the projects explorer in the Synergy GUI now allows project groupings to be grouped by release.

Project-specific ignore patterns for work area sync allow the user to specify additional "ignore patterns" for an individual project, allowing the specification of a set of regular expressions to be ignored by the sync work area operation. To use this feature, create a controlled file called "synergy_ignore_file_pattern.txt" in the root directory of the project. This file will be read using the UTF-8 encoding. The syntax of this file is the same as the syntax used in the GUI Options dialog to define patterns to be ignored.

The performance improvements are mentioned in Fix List document..

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
Link to Fix Central 15 Mar 2012 US English 1 FC

Technical support

Tab navigation


IBM Rational Software Support Communities

  • Support Portal: Click the Support Portal tab above to begin configuring your support portal experience to review FAQs, lists of known problems, fixes, and a wealth of important support information.
  • developerWorks: Click the developerWorks tab above to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community.
  • Jazz Community: Click the Jazz Community tab above if you are using one of the Rational tools created using the Jazz platform to interact directly with the Jazz development teams and other community members, download product trials and betas and track developement progress.

Helpful Hints For Obtaining Technical Assistance:

Before you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.

Follow IBM Rational Client Support on Twitter | Facebook | YouTube | devWorks Blog


Problems (APARS) fixed
PM06193, PM06267, PM20041, PM23430, PM25711, PM43153, PM34480, PM44572, PM46360, PM47124, PM48298, PM48697, PM48698, PM48734, PM48991, PM49080, PM49085, PM49632, PM49847, PM50024, PM50599, PM50786, PM50825, PM51108, PM51284, PM51472, PM52746, PM53066, PM53328, PM53210, PM54553, PM55380, PM55566, PM55580, PM55916, PM56061, PM56235, PM56748, PM56934, PM56971, PM57168, PM57240, PM57317, PM57460, PM57679, PM57972, PM58430, PM59185, PM59194, PM59723

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Rational Synergy
Installation

Software version:

7.2.0.2

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

4031829

Modified date:

2012-04-23

Translate my page

Machine Translation

Content navigation