IBM Support

Download IBM Case Manager, Version 5.1

Downloadable files


Abstract

You can download and install the IBM Case Manager, V5.1 components by using the Passport Advantage Online website.

Download Description

IBM Case Manager simplifies the job of designing and building a case management system and provides a client for case workers to easily manage cases. With IBM Case Manager, you design a case management solution based on closely related cases and then deploy that solution into a production environment. Case workers complete work items associated with cases.

IBM Case Manager is translated into the following languages: Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean. Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Slovak, Spanish, Swedish, and Turkish. To view the language support for the products bundled with IBM Case Manager, select each product in the Globalization Status of IBM Software (http://www-01.ibm.com/software/globalization/scorecard/index.html) to display the globalization support.

Space requirements

  • 3 GB of temporary disk space to install the product
  • Approximately 1.6 GB of space for the installed product

Downloading the product

IBM Case Manager depends on IBM FileNet P8 for content and process management. You must install and configure a standard distributed IBM FileNet P8 environment before you install IBM Case Manager.

You must install IBM Case Manager on the same server where you installed Workplace XT and WebSphere Application Server.

To download IBM Case Manager:

  1. From a browser, navigate to the Find Downloads and Media page on the IBM Passport Advantage Online website and log in to continue.
  2. Select the Find by part number search option under Download finder options.
  3. From the following table, search for the operating system that you want and then download the product image:
    Operating system Part number
    AIX CI41DML
    Windows CI41FML
    Solaris CI41GML
    Linux for System z CI41HML
    RedHat Linux CI41EML

  4. Run the installation program:
    Operating system Command
    AIX 5.1.0-ICM-AIX.BIN
    Windows 5.1.0-ICM-WIN.EXE
    Solaris 5.1.0-ICM-SOLARIS.BIN
    Linux for System z 5.1.0-ICM-ZLINUX.BIN
    RedHat Linux 5.1.0-ICM-LINUX.BIN

  5. Follow the instructions in the "Installing and configuring IBM Case Manager" section of ​​Installing, Administering, and Developing​​ guide to install the product. You can install the product on a single server, on a clustered deployment or network deployment, or on a stand-alone server. You can find the online or PDF installation documentation by clicking the link in the "Installation Instructions" section of this document.

Release notes

The Release Notes document provides links to known problems that are documented in separate technotes in the Support knowledge base. Here are a few highlighted items:

The following link opens a customized query of the live Support knowledge base: View all known problems in IBM Case Manager 5.1


Prerequisites

See the list of software prerequisites in the link below:


Installation Instructions

Click the link below to go to the installation instructions for IBM Case Manager V5.1:


Download package

On the Passport Advantage Online website, all entitled products are listed on the Software Download and Media Access page. This page provides a guided process for selecting an operating system and the product version that you want to download.

Before you download software, you might want to visit the Passport Advantage Online Help Center and view the Software download and media access tutorial (about 10 minutes). This tutorial shows you how to use Passport Advantage, including how to set preferences, such as the download method and your preferred products, operating system, and language.

When you are ready to download the software:

  1. Click the HTTP link to go to the Passport Advantage Online website.
  2. Sign in with your IBM ID and password. If you have not yet registered, follow the prompts to request access.
  3. Click Software download and media access.
  4. If you are licensed for more than one product, select the program offering that you want to download.
  5. Agree to the license terms.
  6. Optional: Set your download preferences. For example, you can register to receive e-mail notification when product updates become available.
  7. Click Download finder to see a list of available products. Follow the online prompts to select and download product software for IBM Case Manager.
Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
Passport Advantage Online (AIX) 18 Nov 2011 English 918629382 HTTP
Passport Advantage Online (Linux) 18 Nov 2011 English 909343428 HTTP
Passport Advantage Online (Windows) 18 Nov 2011 English 922933368 HTTP
Passport Advantage Online (Solaris) 18 Nov 2011 English 891592731 HTTP
Passport Advantage Online (Linux fo 18 Nov 2011 English 872439471 HTTP

Product Alias/Synonym

ICM

Document information

More support for: Case Manager
Case Manager Installers

Software version: 5.1.0.0

Operating system(s): AIX, Linux, Solaris, Windows

Reference #: 4030906

Modified date: 02 December 2011


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