Download IBM Support Assistant (ISA) Lite for IBM FileNet Process Engine 4.x

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Install IBM Support Assistant Lite for IBM FileNet Process Engine to quickly collect diagnostic files so your problem can be solved faster.

Download Description

Why collect IBM's MustGather files manually when IBM Support Assistant Lite can do it for you? IBM Support Assistant Lite for IBM FileNet Process Engine knows the data files that IBM Support analysts need to identify, diagnose, and recover from occasional operational problems with IBM FileNet Process Engine. By using IBM Support Assistant Lite, you can collect files automatically and package them for sending to IBM or for your own analysis.

Learn more about our serviceability tools:

For your immediate data collection need, IBM Support Assistant Lite can provide a quick solution. Later, you can consider installing the full IBM Support Assistant Workbench.


Note: Before you can download, you must have an IBM ID and password. Register here if you do not already have one, you can return to the IBM Support Assistant Home Page
If you have problems with your IBM ID or password, reference the Worldwide IBM Registration Helpdesk.

Installation Instructions

Quick Start Guide for ISALite for FileNet Business Process Engine ISA Lite Quick Start Guide for IBM FileNet Process Engine and eProcess.pdf

Download package

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is DD?
IBM FileNet Process Engine 2/25/2011 English 12462592 HTTPS DD

Cross Reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM Support Assistant Data Collector AIX, HP-UX, Solaris, Windows 4.1 Lite

Document information

More support for:

Case Foundation

Software version:

3.5.3, 4.0, 4.0.1, 4.0.2, 4.0.3, 4.5.0, 4.5.1

Operating system(s):

AIX, HP-UX, Solaris, Windows

Reference #:


Modified date:


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