IBM Cognos TM1 Diagnostic

Downloadable files


Abstract

This diagnostic retrieves system and TM1 product specific information.

Download Description

Run this diagnostic to gather TM1 logs, files, and other pertinent system information which will provide assistance in resolving TM1 issues.

Certain Advantages

  • To quickly gather system information
  • To automatically gather and attach .lic, .log, .ini, .pro and other relevant files
  • To allow user to gather and attach files such as screen captures

Summary of Information Collected
  • OS type and version
  • Total physical memory
  • TM1 Processes
  • Software version information for Microsoft Excel and IBM Lotus Notes
  • License file
  • User configuration files
  • Admin server logs
  • TM1 Microsoft Excel service logs
  • Database directory files
  • IBM Cognos BI files
  • Web configuration files
  • User specified files

Prerequisites

  • Sun Microsystems Java Runtime Environment (JRE) or IBM JRE
  • JRE version 1.5.x or higher must be installed and in the system path
  • Installation Instructions

  • There are two methods available to execute the diagnostic:
        1. From a Microsoft Windows DOS command, run the batch file “execute_IBMCognosTM1.bat” or execute_IBMCognosTM1_10.bat
          • This is the recommended way, as progress statements will be displayed in the command window.
        2. Run the jar file by double-clicking on the batch file “execute_IBMCognosTM1.bat” or "execute_IBMCognosTM1_10.bat".
          • The diagnostic will run in the background.
          • Progress statements will not be displayed.
          • The result window will appear when the diagnostic is finished.
  • Download package

    Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
    IBM Cognos TM1 9 Diagnostic 30 Sep 2010 English 181248 FTP
    IBM Cognos TM1 10 Diagnostic 12 Mar 2013 English 744414 FTP

    Technical support

    Comments & Feedback:

    Please email us your comments to Email:diagtool@ca.ibm.com
    or Leave your contact information along with your comments at the bottom of this page

    Rate this page:

    (0 users)Average rating

    Document information


    More support for:

    Cognos TM1
    TM1

    Software version:

    9.5.2, 10.1.0

    Operating system(s):

    Windows

    Reference #:

    4028107

    Modified date:

    2010-10-05

    Translate my page

    Machine Translation

    Content navigation