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IBM Rational Synergy for Team Concert Interface 1.0

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Abstract

IBM Rational Synergy for Team Concert Interface 1.0 released.

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IBM Rational Synergy for Team Concert Interface 1.0.0 is a full product download.
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    Passport Advantage and Passport Advantage Express customers are required to sign in to Passport Advantage Online to access the actual files.

  • Non-Passport Advantage customers
    If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners.
    For assistance with the IBM Software Group OEM Portal, please visit eCustomer care.


Components:
  • IBM Rational Synergy for Eclipse Interface
  • IBM Rational Synergy for RTC Interface

Prerequisites

Fix List

For a brief description of the new features and restrictions along with the system requirements, review the Readme.

Installation Instructions

Fix List

For instructions on how to install IBM Rational Synergy for Team Concert Interface 1.0.0 , review the Readme

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Technical Support

IBM Software Support Handbook

For contact information, guidelines and reference materials that you need when you require support, review the IBM Software Support Handbook.



Support Page

For FAQs, lists of known problems and fixes, and other support information, on the IBM Rational Support Page, select your product support page from the list.



Support Information

Before you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:


  • What software versions were you running when the problem occurred?

  • Do you have logs, traces, or messages that are related to the problem?

  • Can you reproduce the problem? If so, what steps do you take to reproduce it?

  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

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Document Information

Modified date:
22 December 2020

UID

swg24026311

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