Download IBM Support Assistant (ISA) Lite for IBM Connections

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Abstract

Use IBM Support Assistant Lite for IBM Connections to collect diagnostic files for IBM Support.

Download Description

IBM Support Assistant Lite for IBM Connections collects the data files that IBM Support analysts use to identify, diagnose, and recover from occasional operational problems with IBM Connections. Using IBM Support Assistant Lite, you can collect files automatically and send them to IBM Support.

Using IBM Support Assistant Lite and the IBM Support Assistant Workbench, you can analyze the data files yourself, on-site! IBM Support Assistant Lite for IBM Connections is installed when you install IBM Connections.

Installation Instructions

IBM Support Assistant Lite for IBM Connections is installed when you install IBM Connections. However, if you accidentally delete it, you can download it and install it again.

Basic instructions can be found in the readme.txt file, which is included in the download package below. The Quick Start Guide can be found in the C:\IBM\Connections\ISALite directory of your product install and does not need to be downloaded separately. An older version of the Quick Start Guide (for IBM Connections 2.5) is included as a link on this document).

Note: Before you can download, you must have an IBM ID and password. Register here if you do not already have one, you can return to the IBM Support Assistant Home Page.

If you have problems with your IBM ID or password, reference the Worldwide IBM Registration Helpdesk.

URL LANGUAGE SIZE(Bytes)
Quick Start Guide for IBM Connections 2.5 US English 252928

Download package


Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is DD?
ISA Lite for Lotus Connections 2.5 1/15/2010 English 7340032 HTTPS DD
ISA Lite for Lotus Connections 3.0 12/2/2010 English 8679424 HTTPS DD
ISA Lite for IBM Connections 3.0.1 4/7/2011 English 8912896 HTTPS DD
ISA Lite for IBM Connections 4.0 & 4.5 23 Oct 2013 US English 10202112 HTTPS DD

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM Support Assistant Not Applicable AIX, Linux, Solaris, Windows 4.1 Lite


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Document information


More support for:

IBM Connections

Software version:

2.5, 3.0, 3.0.1, 4.0, 4.5

Operating system(s):

AIX, Linux, Windows

Reference #:

4025198

Modified date:

2010-12-03

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