Install IBM Support Assistant Lite for Lotus Sametime to quickly collect diagnostic files so your problem can be solved faster.
Why collect IBM's MustGather files manually when IBM Support Assistant Lite can do it for you? IBM Support Assistant Lite for Lotus Sametime knows the data files that IBM Support analysts need to identify, diagnose, and recover from occasional operational problems with Lotus Sametime. By using IBM Support Assistant Lite, you can collect files automatically and package them for sending to IBM or for your own analysis.
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For your immediate data collection need, IBM Support Assistant Lite can provide a quick solution. Later, you can consider installing the full IBM Support Assistant Workbench.
Basic instructions can be found in the readme.txt file, which is included in the download package below. You can also download the Quick Start Guide for more detail:
Note: Before you can download, you must have an IBM ID and password. Register here if you do not already have one, you can return to the IBM Support Assistant Home Page.
If you have problems with your IBM ID or password, reference the Worldwide IBM Registration Helpdesk.
|Download||RELEASE DATE||LANGUAGE||SIZE(Bytes)||Download Options|
|ISA Lite for Lotus Sametime||12/11/2009||English||8192000||HTTPS|
|Systems and Asset Management||IBM Support Assistant||Data Collector||Windows||4.1||Lite|