IBM Support

IBM Cognos BI Dispatcher Diagnostic

Downloadable files


The application was developed to assist you to diagnose and troubleshoot your IBM Cognos BI environment regarding all Dispatcher settings

Download Description

You can use this diagnostic to find out any inconsistencies within the Dispatcher settings or to save the settings on a regular basis to track any changes.

Certain Advantages

  • Resolve issues with Dispatcher settings
  • Check for inconsistencies
  • Track changes


IBM JRE or Sun Microsystems Java Runtime Environment (JRE)

  • JRE version 1.6.x must be installed (for Dispatcher Tool for IBM Cognos 10.x)

Installation Instructions

The following installation steps are valid for both Microsoft Windows and UNIX/Linux platforms.

1. On your IBM Cognos BI server, copy the downloaded zip archive into the directory <CognosBI>/bin/utilities.

2. Extract the archive file. Make sure that the directory structure from the archive file remains the same.

3. After extracting you should find the directory

<CognosBI>/bin/utilities/disp/diagnostic .
This directory should contain these four files:

    Dispatcher Diagnostic Tool User Guide.pdf

4. On UNIX/Linux make sure you have set the environment variable JAVA_HOME to an existing Java Runtime Environment (JRE)directory before starting the tool.

5. The user account used for starting the Dispatcher Diagnostic Tool must have write access to the <CognosBI>/bin/utilities/disp/diagnostic directory.

Download package

To download this tool please contact us at

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
View Recorded Demo 10/06/2009 English 12225257 FTP

Technical support

Comments & Feedback:

To download this tool or for any other questions or concerns please email us at
or Leave your contact information along with your comments at the bottom of this page.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos Business Intelligence Not Applicable AIX, HP-UX, HP Itanium, Linux, Solaris, Windows 10.2.2, 10.2.1, 10.2, 10.1.1, 10.1

Document information

More support for: Cognos Business Intelligence

Software version: 10.1, 10.1.1, 10.2, 10.2.1, 10.2.2

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 4021220

Modified date: 20 March 2010

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