IBM Support

Keyboard shortcut ALT+SPACE shows a distorted menu

Technote (troubleshooting)


Problem

Your Notes 9.0.1 client was recently upgraded to Feature Pack 10 (FP10). You press Alt+Space on your keyboard as a shortcut to access the window menu when working in your Notes Inbox. Instead of a small menu drop-down, the resulting menu spans the entire screen width and contains no menu labels.

Symptom

Steps to reproduce:
1. Launch the Notes client and open the mail Inbox.
2. Press the ALT + SPACE keyboard shortcut to open the window's Restore/Maximize menu option.
3. Press ESC key and again hit ALT+SPACE keys

This issue is only reproducible when working within the Mail Inbox view.

Screen capture of the expected menu result:


Screen capture of the distorted menu:


Resolving the problem

This issue has been reported to Quality Engineering as SPR# SNIRATAD83. At this time, there are no plans to address the problem.

Use the Escape key to clear the distorted menu from the screen.

Document information

More support for: IBM Notes
Client UI

Software version: 9.0.1.9

Operating system(s): Windows

Software edition: Standard

Reference #: 2012673

Modified date: 31 January 2018


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