"HTTP Error 404.0 - Not Found" inside 'Controller Configuration' (or launching client) caused by using wrong Report Server value
Administrator launches Controller Configuration, and opens section 'Report Server'. Administrator makes changes (or attempts to test configuration). An error appears.
A similar error appears if a user tries to launch Controller client.
HTTP Error 404.0 - Not Found
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Incorrect value for 'Report Server'.
In one real-life example, the server had been upgraded from Controller 10.2.1 to 10.3.1. As part of this, the server was changed from using the old 'runtime' (built-in) version of Cognos BI 10.2.2, to using the new Cognos Analytics (CA) 11 (which is bundled with Controller.
- However, the values of the report server were incorrectly using the old Cognos BI values (http://<servername>/ibmcognos/cgi-bin/cognos.cgi):
Resolving the problem
Correct the settings for 'Report Server'.
1. Launch Controller Configuration
2. Open section 'Report Server'
3. Enter the correct values.
4. Save changes
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