Troubleshooting
Problem
The Assignment Manager application cannot be selected in the Result Set Setup for a Start Center portlet.
Symptom
Resolving The Problem
Steps to replicate :
1. On the Start Center, select 'Change Content/Layout' and add a new 'Result Set' portlet.
2. Click on the Edit Portlet icon for the new portlet on the Start Center. Try to select 'Assignment Manager' ( app = WORKMAN) in the Application field.
As you can see, 'Assignment Manager' application ( app = WORKMAN ) is not available for the Result Set portlet.
This is working as designed.
When trying to select Application, the following query is used :
Select * from maxapps where (exists (select 1 from query where query.app=maxapps.app and (ispublic =1 or owner = 'MAXADMIN' )
and exists (select 1 from applicationauth a, groupuser g where a.groupname = g.groupname and a.optionname = 'READ' and g.userid = 'MAXADMIN' and a.app=query.app)
and not exists(select * from excludedactions e where e.app = query.app and optionname is null) ))
and (app in ('CONDCODE','ACTIVITY','TZRULE','SETS','SRVCOMMOD','SCHSUPER','WORKZONE'
,'JSONRES','INTSRV','MASTERPM','DM','TAGLOCKS','INTOBJECT','TOOL','TECHP
HONE','ACTION','SCCONFIG','BBOARD','FACONFIG','COMPANY','LAUNCH','TKTEMP
~~~
,'ROUTES','KPI','FINCNTRL','METERGRP','SR','CHANGEPSWD','CI','DEPLGROUPS
','CREATESR','CONDEXPMGR','CREATEDR','MULTISITE','COMPMASTER','CALENDR',
'COND','WFDESIGN','CONFIGUR','LABREP','CITYPE','PUBLISH','MANAGEINT'))
The yellow-coloured line will make the "Assignment Manager" application unavailable for selection for the Result Set Portlet.
Assignment Manager is a single page application and it doesn't work with single records at a time (there is no way of opening one record at a time).
The 'Assignment Manager' application is therefore not available for the Result Set Portlet
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.6;7.6.0.5;7.6.0.6;7.6.0.7;7.6.0.8","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
17 June 2018
UID
swg22006962