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Error when trying to access a wsdl in a Maximo Multi-Tenancy environment

Troubleshooting


Problem

Getting an error, Error 500: javax.Servlet.ServletException: psdi.util.MXApplicationException: system#NoLogin, when trying to access a wsdl in a Maximo Multi-Tenancy environment.

Symptom

When trying to access the web service wsdl you are getting the following error:



Error 500: javax.Servlet.ServletException:
psdi.util.MXApplicationException: system#NoLogin

Cause

In a Maximo Multi-Tenancy environment username, password and tenant code are required in order to access the web service wsdl.

Resolving The Problem

This is how the web service wsdl can be accessed and consumed:


http://:/meaweb/wsdl/WEBSERVICE_NAME?wsdl&_lid=username&_lpwd=password&_tenantcode=tenantcode

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"MEA: Generic","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg22006961