IBM Support

IBM Kenexa Prove It! On Cloud: Mac 10.7.2 and Below

Troubleshooting


Problem

How to Install Java for Mac OSX 10.7.2 and Below

Resolving The Problem

  • Locate System Preferences in the Apple Icon Menu (Upper left-hand corner of your screen).
  • Click on Software Update and then click on Update Now or Check for Updates.
  • Click on Details – Anything listed as Java, Security, or Safari will need to be updated.
  • Restart your computer.
  • If updates were completed, log back into the assessment site and attempt your testing again.

If No Updates are Available

If there are no updates available, you will need to install Java 6 Update 17. Please use the link provided below to complete this step:

https://support.apple.com/kb/DL1573?locale=en_US

  • Click on Download
  • Click on JavaForMacOSX10-16.6Update17.dmg from your downloads
  • Double click the Package icon to install Java
  • You will be brought to the installer page, select Continue
  • You will need to Agree to the License Agreement
  • Select Install
    • You may need to enter in your password
  • Do NOT close the browser until you get a message that says Install Succeeded
  • Once you receive the above message, restart your computer and attempt your test again

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Document Information

Modified date:
17 June 2018

UID

swg22005886