IBM Support

IBM Kenexa Assess on Cloud: Clearing Cache/Cookies in Internet Explorer

Troubleshooting


Problem

How do I clear my cache and cookies in an Internet Explorer browser?

Resolving The Problem


• Open Internet Explorer
• Select Tools from the Menu Bar – Press [Alt] + [T] on your keyboard
• Select Internet Options
• Click on the General Tab
• In the Browsing History section click on the Delete button
• You will need to check-mark the following boxes
Temporary Internet files and website files
Cookies and website data
Form data
• Click on the Delete button
• Click on Apply
• Click on the Privacy tab
• In the Pop-up Blocker section un-check the box for Turn on Pop-up Blocker
• Click on Apply
• Click on OK
• Close the Internet Options window
• Close out of Internet Explorer completely to apply the changes.

[{"Product":{"code":"SSDLQA","label":"IBM Kenexa Assess on Cloud"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB27","label":"Talent Management Solutions"}},{"Product":{"code":"SSDLQA","label":"IBM Kenexa Assess on Cloud"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB27","label":"Talent Management Solutions"}}]

Document Information

Modified date:
17 June 2018

UID

swg22005553