Troubleshooting
Problem
Is it possible to reinstate or recreate the profile of a deleted person record in Maximo?
Symptom
Getting Error BMXA3888E The user selected is in use by a deleted user and cannot be
reused. When recreating a deleted Person record.
Resolving The Problem
1) Open a SQL tool, run the following statement:
update maxuser set status = 'ACTIVE' where userid = 'XXXXX'
2) Log into Maximo - Go To - Security - Users - access 'XXXXX' user.
Make the user INACTIVE from the Change Status dialog.
This will update the MAXUSERSTATUS table with the USERID reference. At
any point afterward make the user ACTIVE through the UI.
Where XXXXX is the user you are trying to recreate.
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg22005286