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Using the LOCK status in TRIRIGA's Admin Console

Question & Answer


Question

How is the LOCK status used in TRIRIGA's Admin Console?

Answer

In TRIRIGA's Admin Console, under System Manager, there is an option to LOCK the server so that maintenance can be done. When in a LOCKED status, users will not be able to log into TRIRIGA but administrators can. When the server is up and in a LOCKED status, users will get a message when they attempt to log in that the system is LOCKED.

It is important to know that if your agents are all stopped when you put the system in a LOCK status, and you restart your server, the server will not start back up. This is by design because the server thinks an upgrade is being done and you do not want to start up your server if an upgrade is in process.

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Document Information

Modified date:
17 June 2018

UID

swg22003151