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TRIRIGA is missing server logs for some days

Question & Answer


Question

Does TRIRIGA delete log files automatically? We have found that TRIRIGA is missing server logs for some days. What might account for this?

Answer

No. TRIRIGA does not delete log files. If you are missing server.log files that is probably because the application was down for that day or someone has manually deleted them.

Note that if the Database is deleted while applications are still connected, error messages in the form of [MID] errors will write to the server.log file until all space is consumed on the server or the situation is resolved. It may be that your IT department noticed the space consumption, tracked it to the server.log and deleted the file to keep the server from going down.

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Document Information

Modified date:
15 August 2018

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swg21999802