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Update Strategy for IBM Connections 6.0

Preventive Service Planning


Abstract

This document describes the recommended strategy and steps for applying maintenance updates to IBM Connections 6.0. It includes important information on known issues.

Content


Table of Contents:

Before you begin

It's important that you read this document to understand the requirements and the steps to deploy the latest IBM Connections 6.0 updates. This document is a summary of requirements for installing the latest updates.

Section 1 - General Information

  • Updates for IBM Connections 6.0 are delivered via interim fixes called "Cumulative Refreshes" (CRs). CRs are cumulative. The latest CR will contain the changes included in all previous required iFixes and CRs. It is only necessary to install the latest CR to get all available changes.
  • Cumulative Refreshes (CRs) consist of a set of cumulative fixes, one for each IBM Connections application. The entire application is updated. The CR includes multiple code changes bundled into a single package and verified together following IBM's interim fix delivery process.
  • It is important to backup customization and product modifications made to the application prior to applying a set of CR interim fixes. Review the instructions to back up customization and product modifications in Section 5 - Instructions on applying Cumulative Refresh (CR) updates before installing the latest CR
  • We recommend customers to apply the latest set of CR fixes as it becomes available. This ensures that all the applications in the IBM Connections environment are at the latest version. This in turn prevents the occurrence of known issues in your environment, increasing stability and minimizing downtime. It also helps expedite the resolution of newly reported issues.

Section 2 - List of IBM Connections 6.0 CRs

IBM Connections 6.0 CR1 (November 2017)


Section 3 - Important Release Notes


Section 4 - Software Requirements and Recommended Updates



Review this section for the software updates and requirements for your IBM Connections environment. The installation details are included in Section 5 - Instructions on applying Cumulative Refresh (CR) updates. The following table lists specific configuration requirements per CR level:
  • IBM FileNet & IBM Connections 6.0 databases
    CR level IBM FileNet (if using CCM) Database Updates
    CR1 FileNet updates are required for CR1. See technote 2009305 for details Homepage and Activites database updates required. See technote 2009306 for details

The following are offerings are available to IBM Connections customers:

IBM Connections 6.0 Add-ons


    IBM Connections Orient Me 6.0
    IBM Connections Orient Me 6.0  is a free, optional add-on to Connections Homepage that presents the data in an effectively prioritized manner.  It is designed to help the user by filtering out what's important; summarizing social, email and calendar content in a single page and by using analytics to assist the user. It also demonstrates a completely new technology stack and application delivery mechanism.

    Refer to the section below IBM Connections 6.0 and Orient Me Required Updates for the the latest updates and download links.

    Ephox Editors - Textbox.io 2.2 for IBM Connections 6.0
    The Ephox editor, Textbox.io, is a full featured editor to enhance content authoring with wikis, blogs, profiles, forums, activities, and communities in IBM Connections.

    Updated 17-11-8: The new version of Ephox Editors for IBM Connections Version: 3.5.1.11 which includes Textbox.io Version: 2.2.1.84 is now available. The Ephox editor can the found at Fix Central here

    Note: The Ephox Editors requires an entitlement license

    IBM Connections 6.0 Smart Type-ahead search
    Try out the enhanced type-ahead Search from any page within Connections 6.0. This suggests content in the Search box based on content that you have previously interacted with. For example, if you have recently created, updated or even simply visited any content within Connections, this will appear as a suggestion in the type-ahead once you start to enter text in the Search input field that matches the title of this content. Refer to the topic Installing Type Ahead Search for installation details. IBM Connections smart Type-ahead search can the found at Fix Central here

IBM Connections 6.0 and Orient Me Required Updates

    Note: If a problem occurs selecting a download link, close your browser and clear the browser cache
  • IBM Connections Orient Me 6.0.0.3 Update (Released August 29, 2017)
    • Fix Central download link for the IBM Connections Orient Me 6.0.0.3 Update
      Orient Me 6.0.0.3 is an update to Orient Me 6.0.0.2 due to Docker Enterprise Edition (EE) 17.03 being no longer available. Orient Me is configured to install Docker 17.03 Enterprise Edition (EE) on IBM Spectrum Conductor for Containers 1.1. When the new release of Docker Enterprise Edition (EE) 17.06 became available and version 17.03 was no longer available this broke the Orient Me deployment since Docker EE customers always get the latest release. The only change in Orient Me is the deployment scripts, there is no change to functionality of the product from previous releases. If a customer has already installed Orient Me 6.0.0.2 with Docker 17.03 EE then no action is required. If a customer plans a new install using Docker EE 17.06 then they will need to download Orient Me 6.0.0.3 from Fix Central. A customer with Orient Me 6.0.0.2 already deployed can upgrade to Docker EE 17.06 but will experience downtime and should be planned. Customers using Docker Community Edition (CE) are not affected and no action is required. IBM requires either Orient Me 6.0.0.1 or later to be installed.
  • IBM Connections Orient Me 6.0.0.2 Update (Released July 18, 2017)

    Orient Me 6.0.0.2 is an update to Orient Me 6.0.0.1 (June 2017) to address an install failure due to an incompatibility between the recent release of Docker 17.06 CE (Community Edition) and IBM Spectrum Conductor for Containers Community Edition 1.1. The install update is the only change between the Orient Me 6.0.0.1 (June 2017) and Orient Me 6.0.0.2. If you have already installed Orient Me 6.0.0.1 with Docker 17.03 then no action is required.

  • IBM Connections Orient Me 6.0.0.1 (June 2017)

    The Orient Me 6.0.0.1 (June 2017) update is a required update for new or existing Orient Me installation. This required update has important fixes and enhancements to Orient Me. Refer to the topic Optional: Installing the Orient Me home page for installation and update instructions.


      Important: IBM requires that you complete the deployment of IBM Connections 6.0 and the required iFixes ( LO91711 & LO92151) prior to beginning the Orient Me installation.
      • For the latest information about Orient Me please go to Technote 2001391 (General issues regarding Orient Me and IBM Connections 6.0)

      Note: IBM Connections Orient Me requires an entitlement license

Section 5 - Instructions on applying Cumulative Refresh (CR) updates


    Always install the latest Cumulative Refresh (CR), as it contains the changes from all previous CRs. CRs are cumulative. It is only necessary to install the latest CR to get all available changes. For example, CR2 contains all the changes from CR1 plus the new changes added in CR2.

    Before you begin:

    Steps to install IBM Connections CRs

    The installation of a 6.0 CR consist of the following steps:

    1. Upgrade WebSphere Application Server (optional but strongly recommended)
    2. Upgrade to the latest version of Install Manager
    3. IBM Connections CR installation
    4. Update Connections Databases (if required)
    5. Upgrade FileNet Components (if required)
    6. Update miscellaneous items

    1. Upgrade WebSphere Application Server

    Note: Review the System Requirements for IBM Connections 6.0 document to determine if your deployment has the most up to date supported version of WebSphere Application Server (WAS).

    If you need to apply WebSphere Application Server (WAS) fixes or fixpacks, we recommend you install these prior to updating Connections. Applying WAS fixes follow these general steps:

    1. Stop WAS processes (deployment manager, node agents, application servers).

    2. Apply all WAS fixes.

    3. Restart WAS processes (deployment manager, node agents, application servers).

    For detailed information on how to apply fixes and fix packs on WAS, review the Installing and uninstalling interim fixes and fix packs on distributed operating systems topics in the product documentation.


    2. Upgrade to the latest version of the Installation Manager

    Note: This section is not required when upgrading from IC 6.0 to IC 6.0 CR1.

    Upgrade to the IBM Installation Manager 1.8.5 64 bit or above. The latest version of the install manager is available from Fix Central via this link: IBM Installation Manager


    3. Install IBM Connections CR

    1. Download the latest CR update. The latest CR update is on IBM Fix Central. (You will find the direct link to the latest CR listed in Section 2 - List of IBM Connections 6.0 CRs of this document.)

    2. Copy the CR package to the server on which the Deployment Manager is installed. Decompress the CR package downloaded in the step #1 into a temp directory.

    3. If applying the CR to a clustered environment, ensure the WebSphere Application Server Deployment Manager is started and all node agents and application servers are shutdown.

    4. Run the IBM Installation Manager from the server on which the Deployment Manager is installed to apply the CR.

    5. Configure the repository in the IBM Installation Manager

    1. From the IBM Installation Manager menu, click File > Preferences.
    2. Click Repositories from the left navigation > Add Repository
    3. Enter the full path to the CR that you downloaded or click Browse to navigate to the location of the CR and then click OK. (The location is the temp directory in step #2)

      In IC 6.0 CR1 for example: C:\Install\Connections CR\LC_version_Fixpack\Updates\repository.config
    4. The IBM Installation Manager indicates if it can connect to the repository.
    5. Click OK to save the new repository.

    6. Apply the CR

    1. Click Update in the Installation Manager.
    2. The package group panel appears. Select the IC 6.0 package group (the default is IBM Connections) and click Next.
    3. Review and accept the license agreement by clicking I accept terms in the license agreements and then click Next.
    4. Ensure that all the applications are selected and click Next.
      Note: All of the installed applications are selected by default. If you add any of the non-selected applications, those applications will be installed. If you clear any of the selected applications, those applications will be uninstalled.
    5. Enter the administrative ID and password of the Deployment Manager and click Validate. Once the administrative ID is validate, click Next.
    6. Review the summary information and click Update.
    7. When the update is completed, click Finish button.
    8. Start node agents, then perform a full synchronization to push the update to all nodes. Check the SystemOut.log of each nodeagent to ensure synchronization completed successfully.

    4. Update Connections Databases

    The necessary database updates are listed in Section 4 - Software Requirements and Recommended Updates of this document.

    To apply the database updates:

    1. Download the database script package for the CR.
      -- technote 2009306 for CR1
    2. Review the steps to run the database update scripts for your database type.
    3. Run the commands for your database type.
    4. Stop the Node Agent
    5. Delete the contents of the cache under the App Server (i.e. C:\IBM\WebSphere\AppServer\profiles\AppSrv01\temp)
    6. Start node agents, then perform a full synchronization to push the update to all nodes. Check the SystemOut.log of each node agent to ensure synchronization completed successfully.
    7. Start the Connections Server

    5. Upgrade FileNet Components

    After applying an IBM Connections 6.0 CR1, you must upgrade FNCE Server & Client. Please read the entire install instructions before beginning the installation. The topic Updating IBM Connections 6.0 with the latest Cumulative Refresh (CR) has important information that must be followed when applying IBM Connections 6.0 CRs and the subtopic Post-update tasks has information on deploying the latest FileNet FixPacks and Interim Fixes.

    There are examples of the FileNet installation process in the following technotes:


    6. Update miscellaneous items

    Orient Me: For customer who have installed Orient Me refer to the topic Enabling profiles events for orient me for configuration details.

    Installation Note: Make sure to clear the contents of the cache under the App Server by deleting the files in the directory C:\IBM\WebSphere\AppServer\profiles\AppSrv01\temp before restarting the node and cluster. Once the CR is installed restart DMGR and node agents then sync the nodes.


    The IC 6.0 CR installation is complete; start the environment and you should be on the latest 6.0 CR.

Document information

More support for: IBM Connections
Install

Software version: 6.0

Operating system(s): AIX, Linux, Windows

Reference #: 1999492

Modified date: 07 December 2017


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