IBM Support

If Notes user is restricted to create local replica, then not able to send / Reply / Forward mail from the mail database.

Technote (troubleshooting)


Problem

When "Replicate or copy documents" is disabled to prevent Users from creating local replica of the mail database, user cannot send new message from the mail database

Cause

"Replicate or copy documents" is disabled to prevent Users from creating local replica of the mail database

Environment

Notes Client

Resolving the problem

Steps to reproduce:

1. The User "Notes Admin/Acme" has editor rights to his mail file with option in database ACL "Replicate or copy documents" unchecked.

2. Now, when user "Notes Admin/Acme" Clicks on "Send" button to send a New email from mail file the email is not sent and there is no Notification or Error Message displayed.

3. When User "Notes Admin/Acme" tries to reply or forward received emails in mail file, user gets error message "You cannot forward or otherwise copy the contents of this document. This document is set to prohibit copying and duplicating."



The observed behavior has been reported in SPR # JPARA7XBAM and currently there is no plans to fix the behavior and working as designed.

Also a Enhancement request SPR # SAPRAJUA6C is raised for adding a Notification or Message when user Clicks on "Send" button to send a New email from mail file the email is not sent informing that user has restricted access that prevents the send action to be executed.

Resolving the problem:

User needs to be given "Replicate or copy documents" access in the Mail file ACL.

Document information

More support for: IBM Notes
Mail

Software version: 9.0.1.7

Operating system(s): Linux, Windows

Software edition: All Editions

Reference #: 1999314

Modified date: 24 February 2017