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Tivoli Common Reporting (TCR) v3.1.2.1: Unable to run BIRT reports when predefined prompt values are set

Troubleshooting


Problem

Error "DPR-DPR-1035 Dispatcher detected an error" thrown when running BIRT reports when predefined prompt values are set.

Symptom

Full Error code:

172.20.66.254:16310 7883 2016-06-30 17:20:31.169 +1
D7D3F2916E05FD44B25C745F623E793B4BBEB974646419CB34F9313D8ED4A7FF
l4swy8yC24yhdj98lyyhw9MMjGl9v28sh4j2j4M4 1
WebContainer : 1 DISP 5007 1 Audit.Other.dispatcher.
DISP.pogo pogo com.cognos.pogo.transport.
PogoServlet Failure <messages><message><messageString>DPR-DPR-
1035 Dispatcher detected an error.
</messageString></message><message><messageString>Exception occurred
evaluting XPath: ./bus:inclusive. Exception: XPath expression uses
unbound namespace prefix bus</messageString></message></messages>
error occured processing pogo requestException occurred evaluting
XPath: ./bus:inclusive. Exception: XPath expression uses unbound
namespace prefix busorg.dom4j.XPathException: Exception occurred
evaluting XPath: ./bus:inclusive. Exception: XPath expression uses
unbound namespace prefix bus at org.dom4j.xpath.DefaultXPath.
handleJaxenException(DefaultXPath.java:374) at org.dom4j.xpath.
DefaultXPath.selectSingleNode(DefaultXPath.java:173) at com.ibm.cognos.
birtservice.soap.SOAPHandler.getParameters(SOAPHandler.java:454)
at com.ibm.cognos.birtservice.ActionBirt.
getParameterValuesFromProperties(ActionBirt.java:1040) at com.ibm.
cognos.birtservice.BirtServerHandler.performRequest(BirtServerHandler.
java:284) at com.ibm.cognos.birtservice.BirtServerHandler.
invokeImpl(BirtServerHandler.java:88) at com.cognos.pogo.pdk.
BasicHandler.invoke(BasicHandler.java:203) at com.cognos.pogo.
handlers.logic.ChainHandler.invokeImpl(ChainHandler.java:53) at com.
cognos.pogo.pdk.BasicHandler.invoke(BasicHandler.java:203)

Resolving The Problem

Please follow below steps:

1. Stop Jazz for Service Management (JazzSM) profile server

ex: <JazzSM_Installed_location>/profile/bin/stopServer.sh server1

2. Switch to <JazzSM_Installed_location>/profile/installedApps/JazzSMNode01Cell/IBM Cognos.ear/p2pd.war/WEB-INF/lib/

3. Move existing BirtAdapterA.jar file into safe location

4. Download and copy attached BirtAdapterA.jar into above location

5. Start JazzSM profile server

ex: <JazzSM_Installed_location>/profile/bin/startServer.sh server1

6. Run Birt reports by setting prompt values.

BirtAdapterA.jarBirtAdapterA.jar

[{"Product":{"code":"SSH2DF","label":"Tivoli Common Reporting"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"3.1.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21996775

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