IBM Support

Not all resources display on the Find Available Times tab when creating a reservation

Troubleshooting


Problem

When you create a reservation, for example, a Location Reservation, some of the resources do not display on the Find Available Times tab of the reservation.

Resolving The Problem

By default, only 50 rows display when the Find Available Times tab of the Availability section of a reservation is rendered. If there are too many results, a warning about exceeding the row size is displayed.

Your administrator can change the maximum number of rows that display by changing the AVAILABILITY_SECTION_ROW_LIMIT property in TRIRIGAWEB.properties.

As noted above, the default value is set to 50 rows. If set to 0, -1, or other invalid value, the default number will be used.

WARNING: If the property is set too high, performance issues might occur when rendering. Large values might cause memory issues. It is recommended that you update the backing reserve queries to reduce results or design filters that keep the number of record results under this value. Any value above the max value of 500 will be set to 500.

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Document Information

Modified date:
17 June 2018

UID

swg21996688