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Freemarker Template files are overwritten during IBM Connections CR2 install.

Technote (troubleshooting)


Problem

Freemarker Template files are overwritten during IBM Connections CR2 install. Customization made to template files for Notifications and Profiles will be overwritten. Overwriting the template files will be corrected in an upcoming IC 5.5 CR.

Resolving the problem

Backup all Freemarker Template files before installing IC 5.5 CR2. The default directory for the template files is located under the LotusConnection-Config directory:

windows:
\IBM\WebSphere\AppServer\profiles\Dmgr01\config\cells\<cellname>\LotusConnections-config

linux:
/opt/IBM/WebSphere/AppServer/profiles/Dmgr01/config/cells/<cellaname>/LotusConnections-config

Backup the following directories:

\extern

\notifications

\profiles\templates

Once IC 5.5 CR2 is deployed, perform a file comparison between the template files that were backed-up and the files that were overwritten by the CR install. The customization's for template files that were updated in IC 5.5 CR2 need to be manually merged, the rest of the files that have customization's can be restored to the appropriate directories.

Document information

More support for: IBM Connections
Install

Software version: 5.5

Operating system(s): AIX, Linux, Windows

Reference #: 1996243

Modified date: 28 March 2017


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