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How to regenerate cryptographic keys in Cognos Analytics 11.

Technote (FAQ)


Question

How can the Cognos Analytics 11 cryptographic keys be regenerated?

Answer

Steps to regenerate the cryptographic keys are as follows:
1. Stop the running of your service in Cognos Configuration.

2. On the Content Manager computer, click ‘File > Export As’.

3. Choose ‘Yes’ at the prompt and save the file. For example, name it ‘backup.xml’ which will be stored in the c11\configuration folder.

4. Close Cognos Configuration.

5. On the Content Manager computer, create a backup of the following files and directories before moving them to a different, secure location (as during the cryptographic keys regeneration process they will be re-created):

The files are:

· c11/configuration/cogstartup.xml

· c11/configuration/caSerial

· c11/configuration/certs/CAMCrypto.status

· c11/configuration/certs/CAMKeystore

· c11/configuration/certs/CAMKeystore.lock

· c11/temp/cam/freshness


The directory is

· c11/configuration/csk

6. In the c11\configuration folder, rename ‘backup.xml’ to ‘cogstartup.xml’.

7. Open Cognos Configuration, save the configuration and start the services.

8. Repeat steps 1-7 on all computers that have Cognos Analytics Server components installed.

Document information

More support for: Cognos Analytics
Administration and Configuration v11x

Software version: 11.0

Operating system(s): Windows

Software edition: All Editions

Reference #: 1995088

Modified date: 31 March 2017


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