Troubleshooting
Problem
When trying to upload a document through the standard P8 interface or through FileNet Enterprise Manager (FEM), the document is not uploaded and the following error is displayed on screen: com.filenet.api.exception.EngineRuntimeException: FNRCC0036E: CONTENT_DCA_FAILED_INSERT: The content element could not be inserted.
Cause
This problem is seen when using the jboss-5.1.0.GA.zip package for deployment.
Environment
IBM FileNet P8 Content Engine 5.2.1 using JBoss Web Application Server.
Diagnosing The Problem
The following errors are seen in the P8 server trace log files:
com.filenet.api.exception.EngineRuntimeException: FNRCC0036E: CONTENT_DCA_FAILED_INSERT: The content element could not be inserted. Message was: org.jboss.resource.adapter.jdbc.jdk5.WrappedPreparedStatementJDK5.setBinaryStream(ILjava/io/InputStream;)V
...
Caused by: java.lang.AbstractMethodError: org.jboss.resource.adapter.jdbc.jdk5.WrappedPreparedStatementJDK5.setBinaryStream(ILjava/io/InputStream;)V
Resolving The Problem
The problem is resolved by deploying the jboss-5.1.0.GA-jdk6.zip package in place of the jboss-5.1.0.GA.zip package.
Note that trying to install a 1.6+ JDK over the top of the jboss-5.1.0.GA.zip package will not resolve the issue due to other dependancies, so the jboss-5.1.0.GA-jdk6.zip must be used.
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21992817