IBM Support

iNotes users receive "Formula Error" when accessing Domino 9.0.1 Fix Pack 7 server

Technote (troubleshooting)


Problem

When an iNotes user opens their mail file on a Domino 9.0.1 Fix Pack 7 server, a "Formula Error" appears. This issue is known to occur on servers with non-English OS Regional Settings.

Diagnosing the problem


1. Upgrade server to 9.0.1FP7
2. iNotes user logs in (using any browser)
3. User is authenticated, opens mail file, and then the "Formula Error" appears.


Resolving the problem

This issue is tracked as SPR MBLTADSK8M and is addressed in iNotes 9.0.1 Fix Pack 7 Interim Fix 1, which is available for download from Fix Central via this link.


Workarounds
Option 1:
Revert to a prior version Forms9.nsf and Forms9s.nsf (e.g., from 901FP6).

Option 2:
On the Domino server, change the decimal separator from a comma to a period in Control Panel -> Clock Region and Language -> Formats -> Additional settings -> Numbers.



Option 3:
Change the server's OS Regional Settings to English
    a) Stop Domino
    b) Set Regional Settings to English as default
    c) On the Advanced tab, set Regional Settings to English
    d) Click the setting for "Apply all settings to the current user account and to the default user profile."
    e) Restart the system
    f) Start Domino

Cross reference information
Segment Product Component Platform Version Edition
Messaging Applications IBM Domino

Document information

More support for: IBM iNotes
General

Software version: 9.0.1.7

Operating system(s): AIX, IBM i, Linux, OS X, Solaris, Windows

Reference #: 1991039

Modified date: 04 October 2016