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Security Bulletin: Multiple vulnerabilities in IBM Tealeaf Customer Experience portal

Security Bulletin


Summary

The IBM Tealeaf Customer Experience web portal is vulnerable to cross-site scripting and redirect attacks and does not manage portal passwords as documented.

Vulnerability Details

CVEID: CVE-2016-5975
DESCRIPTION:
IBM Tealeaf Customer Experience is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session.
CVSS Base Score: 5.4
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116368 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)
CVEID: CVE-2016-5976
DESCRIPTION:
IBM Tealeaf Customer Experience could allow a privileged user to obtain passwords to Tealeaf components.
CVSS Base Score: 4.9
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116369 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N)

CVEID: CVE-2016-5977
DESCRIPTION:
IBM Tealeaf Customer Experience could allow a remote attacker to conduct phishing attacks, using an open redirect attack. By persuading a victim to visit a specially-crafted Web site, a remote attacker could exploit this vulnerability to spoof the URL displayed to redirect a user to a malicious Web site that would appear to be trusted. This could allow the attacker to obtain highly sensitive information or conduct further attacks against the victim.
CVSS Base Score: 6.8
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116370 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:H/A:N)

CVEID: CVE-2016-5978
DESCRIPTION:
IBM Tealeaf Customer Experience is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session.
CVSS Base Score: 5.4
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116371 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)

CVEID: CVE-2016-5996
DESCRIPTION:
IBM Tealeaf Customer Experience does not enforce minimum password lengths which could make it more susceptable to brute force attacks.
CVSS Base Score: 7.5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116654 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N)

CVEID: CVE-2016-5997
DESCRIPTION:
IBM Tealeaf Customer Experience allows authenticated users to bypass security restrictions and change their password to one that does not meet minimum security standards.
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116655 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N)

Affected Products and Versions

IBM Tealeaf Customer Experience 8.0-9.0.2

Remediation/Fixes

Workarounds and Mitigations

None

Get Notified about Future Security Bulletins

References

Related information

Change History

14 September 2016: Initial version

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY.

Document information

More support for: Tealeaf Customer Experience

Software version: Version Independent

Operating system(s): Platform Independent

Reference #: 1990216

Modified date: 14 September 2016


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