IBM Support

Importing pages fails using the Dashboard Hub feature in the console UI

Troubleshooting


Problem

When the Dashboard Application Services Hub is configured for the NIST Special Publications 800-131 standard, importing pages from another instance using Dashboard Hub can fail.

Symptom

When trying import pages using the Dashboard Hub option in the console UI (Settings --> Dashboard Hub), an error similar to the following is displayed:
"Error executing plug-ins, see SystemOut.log for more information."

Extract from SystemOut.log, as follows:
"[01/08/16 04:28:53:444 BST] 0000095f HAImportPlugi W com.ibm.tivoli.tip.plugin.HAImportPlugin SendURL Exception:Only TLS1.2 protocol can be enabled in SP800_131 strict mode
                                 java.lang.IllegalArgumentException: Only TLS1.2 protocol can be enabled in SP800_131 strict mode
        at com.ibm.jsse2.pb.a(pb.java:151)
        at com.ibm.jsse2.pb.b(pb.java:14)
        at com.ibm.jsse2.pb.<init>(pb.java:115)
        at com.ibm.jsse2.qc.a(qc.java:261)
        at com.ibm.jsse2.qc.<init>(qc.java:864)
        at com.ibm.jsse2.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:14)
        at com.ibm.net.ssl.www2.protocol.https.c.createSocket(c.java:102)"

Resolving The Problem

To import pages to a Dashboard Application Services Hub console instance, use the following console CLI command from the JazzSM_HOME/ui/bin directory:
./consolecli.sh|bat Import --username admin_user_name --password admin_user_password --excludePlugins ExportPagePlugin, ChartExportPlugin --settingFile settings_file_path
For example:
./consolecli.sh Import --username admin_user_name --password admin_user_password --excludePlugins ExportPagePlugin,ChartExportPlugin --settingFile /opt/IBM/netcool/omnibus_webgui/integration/plugins/OMNIbusWebGUI_clone_settings.properties

To import data from a previously exported Dashboard Hub zip archive, use the following CLI command from the JazzSM_HOME/ui/bin directory:
./consolecli.sh|bat Import --importFile /exported_zipFile_path --username admin_user_nam --password admin_user_password
For example:
./consolecli.sh Import --importFile /opt/IBM/tmp/DASH_export_20160805.zip --username admin_user_name --password admin_user_password

[{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Jazz for Service Management","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1;1.1.0.1;1.1.0.2;1.1.0.3;1.1.1;1.1.2;1.1.2.1;1.1.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

swg21988317