Using launchpad.sh or silent_MS_linux.bin results in end-of-file message.

Troubleshooting

Problem

Using the DC or MS 'launchpad.sh' script results in the following error message: ./setup_MS_lin.bin: line 1926: warning: here-document at line 1926 delimited by end-of-file (wanted `/dev/null')

Symptom

The following error is seen running when doing either 'launchpad.sh' or 'silent_MS_linux.bin':
Initializing InstallShield Wizard........
Launching InstallShield Wizard........

./setup_MS_lin.bin: line 1926: warning: here-document at line 1926
delimited by end-of-file (wanted `/dev/null')

The installer is unable to run in graphical mode. Try running the
installer with the -console for -silent flag.

Cause

Missing Linux system libraries.

Environment

Linux - RHEL6.x and RHEL7.x 64-bit versions.

Resolving The Problem

This error messag is seen because of some missing Linux libraries. Usually what's missing are the compat-libstdc++ or libstdc++ libraries. Usually the 32-bit version is missing. Use the commands shown below to verify you have them installed, otherwise contact your Linux system administrator and installt these required libraries.

[{"Product":{"code":"SSDTFJ","label":"Tivoli Composite Application Manager for Application Diagnostics"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITCAM for APPLICATION DIAGNOSTICS Agent for WebSphere","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1;7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

ITCAM4AD ITCAMfAD ITCAM for App Diagnostics

Was this topic helpful?

Document Information

Modified date:
17 June 2018

UID

swg21985630

Tips