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How to enable Dynamic Web Twain tracing in IBM Datacap Navigator?

Technote (FAQ)


Question

How to enable Dynamic Web Twain tracing in IBM Datacap Navigator?

Cause

There are times when you need to enable Dynamic Web Twain tracing for troubleshooting issues related to scanning in Datacap Navigator.

Answer

To turn on Dynamic Web Twain trace:

1) Navigate to C:\Windows\SysWow64\Dynamsoft\DynamicWebTwain\ForChrome, open the DWTConfiguration.ini then change the LogLevel to 14
2) The log (wts.log) will be located inside C:\Windows\SysWOW64\Dynamsoft\DynamicWebTwain\ForChrome\log

Document information

More support for: Datacap
Datacap Navigator

Software version: 9.0.0.3, 9.0.1

Operating system(s): Windows

Reference #: 1984821

Modified date: 07 December 2016


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