IBM Support

Guardium STAP and GIM installation fail when installed using "sudo"

Troubleshooting


Problem

Guardium STAP and GIM installation fail when installed using "sudo". But it succeeds when installed as real root. Some of the errors can be: 1. Cannot create the required guardium user and group. 2. Cannot find common OS commands like ifconfig.

Resolving The Problem

The "sudo" facility, while permitting root operations, is a restrictable root facility. The permissions and the propagation of the environment to the sub-shells is controlled by the sudoers configuation file.

While it is possible that while commands like "sudo ifconfig" work by themselves, the Guardium installer may not be able locate the executables or execute them, depending on how the sudo configuration file is setup for the user executing the sudo.

Due to the sudo restrictions and the wide variety of sudo configurations, Guardium does not support the use of "sudo" to install STAP or GIM.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Guardium S-TAP","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.0;10.0.1;10.1;9.1;9.5","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21984662