Troubleshooting
Problem
Our IBM eDiscovery Manager (eDM) scheduled searches are failing with DYRS5025E errors. We are using IBM FileNet P8 as the repository and IBM Content Search Services as the Content Search Engine component.
Symptom
The edmworkmgr logs shows messages like the following:
com.filenet.api.exception.EngineRuntimeException: FNRCB0041E: CBR_TS_QUERY_FAILED_EXCEPTION: An IBM Content Search Services server could not run a full-text search.
Resolving The Problem
Make sure the IBM Content Search Services (CSS) server is running. If it is not running, start the CSS server and then run your eDM searches.
[{"Product":{"code":"SS8JHU","label":"eDiscovery Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"2.2.2.2;2.2.2.1;2.2.2;2.2.1.1;2.2.1;2.2.0.4;2.2.0.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21982530