IBM Support

Version 7.5 of the Middleware Installation Program fails with error messge CTGIN9042E while configuring Tivoli Directory Server

Troubleshooting


Problem

When IBM Tivoli Directory Server (ITDS) is installed using the middleware installation program on a system where DB2 9.7 has already been configured, it fails with the error : CTGIN9042E:Errors were encountered during the execution of the step Configuration for IBM Directory Server

Symptom

The ITDS_Configuration.log shows the following error :
CTGIN9630E: Failed to configure the security database for the IBM Tivoli Directory Server.

Cause

Installing a new instance of ITDS using the middleware installation program on a system that already includes a configured version of DB2 9.7 that was installed using the native installation program, is not a supported scenario for TPAE-based products. A DB2 instance is created when you install and configure DB2 9.7 using its native installation program. ITDS configuration performed using the middleware installation program fails when it tries to recreate the DB2 instance.

Resolving The Problem

Use the middleware installation program only for new installations. The middleware installation program (MWI) supports a limited set of custom values. MWI will create a default DB2 instance called db2inst1 on the database server. The password for the instance is the same password value provided as the DB2 Administration Server (DAS) password. Also, you cannot edit the instance port value or the DB2 Administrators group value. We recommend to use the default value to avoid any configuration failures.

The following scenarios are supported by version 7.5 of the middleware installation program:

1. Install Database Server + Directory Server + J2EE Server :
On the deployment panel, you can select all 3 features, database server, directory server and J2EE server, for new install. You can also secure the J2EE server using a directory server. This option is selected by default.
2. Install Database Server OR J2EE Server :
You can choose to install DB2 Enterprise Edition 9.7 FP4 or WebSphere 7.0 FP15 by using middleware installation program. Independent Installation of IBM Tivoli Directory Server is not supported.
3. Install Database Server + J2EE Server :
You can choose to install two features, for example, DB2 9.7 FP 4, Websphere 7.0 FP 15, and skip the installation of IBM Tivoli Directory Server. Since ITDS is not installed, you cannot will not be able to choose the option to secure J2EE server using Directory Server.
4. Install Database Server + Directory Server :
New installations of DB2 and ITDS are supported by the middleware installation program, but cannot install and configure ITDS with an existing installation of DB2 that was installed using its native installation program. The middleware installation program will recreate DB2 instances and users, so only new installations are supported. Reuse scenarios for DB2 and ITDS are not supported.

Configuring DB2 using Middleware Program:

If you have an existing DB2 installation that you would like to reuse for Maximo Asset Management, you can run the middleware installation program on the system to configure it. There are some prerequisites in order to make it work. Review the following topics for more information:
http://www.ibm.com/support/knowledgecenter/SSLKT6_7.5.0/com.ibm.mam.doc/install_was/t_ccmdb_reusedb2.html

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Document Information

Modified date:
17 June 2018

UID

swg21981390