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Standard Error Number 5 generated when running Multi Period Locking report

Technote (troubleshooting)


Problem(Abstract)

Standard Error generated when running Multi Period Locking report:
"Number: 5
Source: FrangoDirect.PerLockHandler.SelectMultiPerLocks#System.Web.Services
Description: System.Web.Services.Protocols.SoapException:
Server was unable to process request. ---> System.InvalidCastException:
Conversion from type 'DBNull' to type 'Date' is not valid........"

Symptom

"Standard Error" message is generated. If user clicks on 'OK' a further message appears "No data was found for the current selections."


Cause

Blank 'Date' fields in the Submission > Define window.

Diagnosing the problem

Review the Submission > Define window for missing entries in the 'Date' field.

Resolving the problem

Enter dates in the Submission > Define window.

Document information

More support for: Cognos Controller
Controller

Software version: 10.2.1

Operating system(s): Windows

Software edition: All Editions

Reference #: 1977555

Modified date: 23 February 2016