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Standard Error Number 5 generated when running Multi Period Locking report

Troubleshooting


Problem

Standard Error generated when running Multi Period Locking report: "Number: 5 Source: FrangoDirect.PerLockHandler.SelectMultiPerLocks#System.Web.Services Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.InvalidCastException: Conversion from type 'DBNull' to type 'Date' is not valid........"

Symptom

"Standard Error" message is generated. If user clicks on 'OK' a further message appears "No data was found for the current selections."

Cause

Blank 'Date' fields in the Submission > Define window.

Diagnosing The Problem

Review the Submission > Define window for missing entries in the 'Date' field.

Resolving The Problem

Enter dates in the Submission > Define window.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21977555

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