INFORMIX TECHNICAL SUPPORT ANNOUNCEMENT
INFORMIX TECHNICAL SUPPORT ANNOUNCEMENT:
On Monday, March 7, the Informix Down System telephone line (888-876-9797) will no longer be in use.
Callers wanting to open a Severity 1 PMR will need to call 800-IBM-SERV (800-426-7378) or use the SR Tool found on the Support portal at www.ibm.com/support.
Technical Support will continue to be available 24/7 for down system issues. A Support Analyst will contact the caller by telephone, as quickly as possible, after the PMR has been opened.
By making this change, Informix Technical Support will operate consistently with other IBM Support teams.
More support for:
Software version: 7.3, 9.4, 10.0, 11.1, 11.5, 11.7, 11.70, 12.1
Operating system(s): Platform Independent
Reference #: 1977359
Modified date: 19 February 2016
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