Troubleshooting
Problem
Using Maximo Asset Management 7.5.x and applying the 7.5.x TIV MAMFP009 patch fix.
Symptom
You may encounter some error trying to install the Fix Pack in cloned environment from Maximo Assent Management 7.5.x.
The error message is:
CTGIN2526E: The instance of the Deployment Engine does not match the installation location chosen.
It is either missing information about the current installation, or has information about an installation at a location other than the one specified. The installation cannot continue.
Cause
Incorrect instances when you clone Maximo environments.
Resolving The Problem
If the SMP directory is moved, the OS and drive letter and directory structure for the SMP directory must be exactly the same as the system it was installed on. The only thing you change is hostname.
The Deployment Engine locations are stored in the DE database and encrypted. Aside from the host name, these locations cannot be modified.
Related Information
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Document Information
Modified date:
17 June 2018
UID
swg21977116