LDAP allows authentication for only some users in Atlas.
We have configured a new LDAP server in Atlas but why does authentication work for only some users ?
Atlas login fails with "Authentication failed: Unknown user (or) password"
Make sure the user who failed to login exists in Atlas and is active. If not , create the corresponding user manually or use HR Loader to import those users who are part of the new LDAP server.
More support for:
Atlas eDiscovery Process Management
Software version: 6.0.1, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 6.0.2, 6.0.3, 126.96.36.199
Operating system(s): Linux, Solaris, Windows
Reference #: 1976589
Modified date: 07 December 2016