Backup vm may fail to start with ANS9383E on Linux
The operation of "backup vm" may fail to start with ANS9383E error on Linux platform.
The operation of "backup vm" may fail with the error ANS9383E on supported Linux platform.
ANS9383E Required files for VMware vStorage virtual machine backup could not be found. Run the TSM install selecting the vmwaretools feature or install the VMware VDDK.
The error may occur in case that required shared libraries are not installed.
Tivoli Storage Manager Client 6.3 or 7.1 on supported Linux platform
Resolving the problem
It can be resolved by installing following files that were described in http://www-01.ibm.com/support/docview.wss?uid=swg21052223#Version%207.1
To perform backups or restores of VMware virtual machines using the Backup-Archive Client the following package must be installed:
o On a SUSE Linux system, the libfuse.so.2 shared object library must be installed. Install the libfuse version 2 package.
o On Red Hat Enterprise Linux system, the libfuse.so2, libxml2.so, and libexpat.so shared object libraries must be installed. Install llfuse-libs version 2 package.
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