IBM Support

Remote Desktop Access to IBM Predictive Customer Intelligence SPSS Modeler and SPSS Statistics

Question & Answer


Question

Why can I Remote Desktop Protocol to SPSS Modeler on a Windows Server without error, but not with SPSS Statistics?

Cause

Currently, both IBM SPSS Modeler and SPSS Statistics bundled with Predictive Customer Intelligence require the procurement and use of a concurrent license when using Remote Desktop Protocol (RDP) on a Windows Server. SPSS Modeler does not do a verification check when using Terminal Services to launch the program through RDP whereas SPSS Statistics does and therefore you will receive an error message.

Error # 2084
The license for IBM SPSS Statistics is not valid on a computer running NT Terminal Server.

Answer

To ensure you can use both SPSS Modeler and Statistics with RDP on a Windows Server without error or license violation, please ensure you have a concurrent license. The following link points to a related technote on how to procure and use a concurrent license:
http://www-01.ibm.com/support/docview.wss?uid=swg21483949

[{"Product":{"code":"SSCJHT","label":"Predictive Customer Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.0;1.0.1;1.1","Edition":"","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
11 February 2020

UID

swg21974010