IBM Support

Rational Functional Tester is not able record /playback on Mozilla Firefox 42

Troubleshooting


Problem

Mozilla Firefox 42 crashes/hangs intermittently due to the Java Plugin used by RFT extension for Firefox.

Symptom

Mozilla Firefox 42 becomes unresponsive or crashes.

Resolving The Problem

1. Use Mozilla Firefox version 41 where the issue is not seen.

2 .User can try the instructions mentioned for the Java Plugin crash in the following release notes.


http://www.oracle.com/technetwork/java/javase/8u66-relnotes-2692847.html

[{"Product":{"code":"SSJMXE","label":"IBM Rational Functional Tester"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Test Applications","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5.1.1;8.5.1.2;8.5.1.3;8.6;8.6.0.1;8.6.0.2;8.6.0.3;8.6.0.4;8.6.0.5;8.6.0.6","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21973233