Troubleshooting
Problem
Mozilla Firefox 42 crashes/hangs intermittently due to the Java Plugin used by RFT extension for Firefox.
Symptom
Mozilla Firefox 42 becomes unresponsive or crashes.
Resolving The Problem
1. Use Mozilla Firefox version 41 where the issue is not seen.
2 .User can try the instructions mentioned for the Java Plugin crash in the following release notes.
http://www.oracle.com/technetwork/java/javase/8u66-relnotes-2692847.html
[{"Product":{"code":"SSJMXE","label":"IBM Rational Functional Tester"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Test Applications","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5.1.1;8.5.1.2;8.5.1.3;8.6;8.6.0.1;8.6.0.2;8.6.0.3;8.6.0.4;8.6.0.5;8.6.0.6","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21973233