IBM Support

Cannot enter the authorization code as the window is too small

Technote (troubleshooting)


The customer has installed the Statistics 23 successfully, when you run the License Authorization Wizard, there is a small blank window to enter the authorization code. The window is so small that the authorization code cannot be entered at all.

Resolving the problem

There is a workaround, please activate the license by these commands:

On Windows, open a Command Prompt window as an administrator.
Navigate to the installation path of Statistics Client 23 (default paths below for 64 and 32-bit installs):

cd C:\Program Files\IBM\SPSS\Statistics\23
cd C:\Program Files (x86)\IBM\SPSS\Statistics\23

* NOTE: Please just edit the version number instead of '23', depending if you installed Statistics Client version 19/20/21/22. *

Then, press 'Enter' key.

Use the 'licenseactivator' command to enter your authorization code:

licenseactivator <authcode>

NOTE: where <authcode> is your authorization code

Related information

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Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Statistics

Document information

More support for: SPSS Statistics

Software version: 19.0, 20.0, 21.0, 22.0, 23.0

Operating system(s): Windows

Reference #: 1971954

Modified date: 07 September 2016