Troubleshooting
Problem
The nco_p_huawei_M2000_corba probe is unable to get events from M2000 EMS even though firewall ports are opened and ORBLocalHost and ORBLocalPort are set.
Symptom
Error in probe debug log:
Error: E-JPR-000-000: Problem while trying to connect to the IRP points : ManagedGenericIRPSystem.InvalidParameter:
IDL:3gppsa5.org/ManagedGenericIRPSystem/InvalidParameter:1.0
Error: E-JPR-000-000: Unable to get events
Caused by: IDL:3gppsa5.org/ManagedGenericIRPSystem/InvalidParameter:1.0
Cause
The Entry Point IRP authentication is enabled on the IRP Agent.
Diagnosing The Problem
Make sure that the M2000 EMS had used up all its configured subscriptions and manually clean up the stale subscriptions if necessary.
Enable ORB debug as per the following link.
https://www.ibm.com/developerworks/community/blogs/cdd16df5-7bb8-4ef1-bcb9-cefb1dd40581/entry/how_to_turn_on_ibm_orb_trace_logging?lang=en
Review the ibm_orb_trace.log for "Reply Status: USER_EXCEPTION" message of the error.
E.g.
Reply Status: USER_EXCEPTION
0000: 47494F50 01020001 000001EF 0000001A GIOP............
0010: 00000001 00000000 0000003D 49444C3A ...........=IDL:
0020: 33677070 7361352E 6F72672F 4D616E61 3gppsa5.org/Mana
0030: 67656447 656E6572 69634952 50537973 gedGenericIRPSys
0040: 74656D2F 496E7661 6C696450 6172616D tem/InvalidParam
0050: 65746572 3A312E30 0067AF64 0000019B eter:1.0.g.d....
0060: 75736572 4964203A 20494F52 3A303062 userId : IOR:00b
0070: 64626462 64303030 30303033 33343934 dbdbd00000033494
.
.
01E0: 30303030 32303030 32206973 206E6F6E 000020002 is non
01F0: 20657869 7374656E 742100 existent!.
Resolving The Problem
The error in the ORB debug log indicates that the user ID is non existent. The issue is most likely due to no username and password provided to login to the EMS.
Use the Username and Password properties to specify the user name and password required to log in to the Huawei M2000 system.
Product Synonym
OMNIbus
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Document Information
Modified date:
17 June 2018
UID
swg21970163