Troubleshooting
Problem
This document provides info about the CTGIN8247E : Required Hostname error during Maximo 7.6 installation.
Symptom
Attempting to install Maximo 7.6 using Middleware Installation fails with an error message :
CTGIN8247E : Required Hostname : System hostname is not fully qualified
Resolving The Problem
A system's hostname usually has a corresponding entry in the domain name system (DNS).
The hostname is the name that programs such as mail and web servers use to identify the system that they are running on.
Many of these programs will issue warnings, or in some cases completely fail to run if the hostname is not set correctly.
If you have a system, it has a hostname. If you haven't set its hostname yourself, then one has likely been set for you.
A workaround for the message during Maximo installation is to add a ".com" in the end of the hostname and the install will now continue.
If working with a Windows Server, make sure your server has a valid Primary DNS suffix defined in the System Properties.
Should you need any assistance, please contact IBM Maximo Support
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21967989